1.1.A.18 Additional absences in exceptional circumstances (CCB)


Where a service has commenced operating under CCMS it may claim, on behalf of a family, up to 20 additional absences for which CCB can be paid, where the family has used 31 or more of their initial 42 days absence for one or more specified reasons.

If additional absences in exceptional circumstances are claimed by a service on behalf of a family, CCB can be paid where a recipient has to pay for child care even though their child does not attend care at that time.

'Exceptional circumstances' are listed as an additional absence reason but relate directly to the use of the initial 42 days absence.

The initial 42 days absence can be taken for any reason and need no supporting documentation, however families may find that a high proportion of these initial 42 days absences are taken for specific reasons leaving the family with a reduced number of days that can be taken at the family's discretion for a break from care.

These specific reasons are:

  • the child's illness or illnesses,
  • a parent being on a rotating shift or rostered day off, and
  • shared custody arrangements due to a court order, registered parenting plan, parenting plan or a parenting order.

Example: Jack uses 35 of his 42 initial absence days as a result of illness and the remaining 7 absence days for public holidays and to spend time with grandparents who are visiting from interstate. CCB is paid for these 42 initial absence days and supporting documentation is not required in order to claim these absences.

Once the 42 initial absence days are exhausted then any further absences for which CCB is paid must be taken for an additional absence reason.

So if Jack were to take a 43rd absence day due to illness and had a medical certificate to support this, then CCB would be paid as this falls under the additional absence provisions. However, if Jack was absent on the 43rd day because his grandparents were visiting again then, ordinarily, CCB would not be paid as the initial 42 days absence have been used and his absence is not taken for one of the additional absence reasons.

However, because the service identifies that Jack has taken more than 31 of his initial 42 absences as a result of illness, which is one of the exceptional circumstances reasons, the service may claim, on behalf of the family, this 43rd absence for a break from care as an absence under exceptional circumstances and CCB can be paid. To support the claim, the family would need to provide supporting documentation (in the form of a medical certificate or certificates) as evidence that Jack was absent for 31 or more of his 42 initial absences as a result of illness.

Once the service has this supporting evidence then it would be able to claim, on behalf of the family, further absences under exceptional circumstances, up to a limit of 20, as needed by the family for that particular year.

The service would record this as an additional absence under exceptional circumstances.

Additional absences in exceptional circumstances cannot be used to enable CCB to be paid for fees charged for a child who has already ceased care.

Policy reference: FA Guide 1.1.A.17 Additional absences (CCB), 1.1.A.05 Absences (CCB)

Last reviewed: 8 May 2017