1.1.E.50 Exceptional circumstances (CCB)


This provision applies to families who do not satisfy the work/training/study test.


For the purposes of CCB, exceptional circumstances are short-term family crises that result in the parent, and their partner, if they have one, being unable to care for their child for a period longer than 24 hours per week.

Examples: Exceptional circumstances include, but are not limited to:

  • hospitalisation,
  • short term:
    • physical incapacity, or
    • episodes of psychological or psychiatric illness, or
    • carer responsibilities for other family members,
  • serious illness of a sibling,
  • intensive medical treatment,
  • voluntary work in an emergency or disaster, such as bush fires, storms or floods,
  • out of town travel associated with:
    • attendance at a funeral or bereavement, or
    • resolution of a family member's estate,
  • jury duty or appearance as a witness.

Act reference: FAAct section 54(8) If fee reduction claimant is an individual…, section 54(9) If fee reduction claimant is an approved child care service…

Policy reference: FA Guide Eligibility Requirements for Up to 50 Hours CCB

Last reviewed: 7 November 2016