1.1.N.20 National Service Standards

Definition

The National Service Standards are the standards a jurisdiction will be required to commit to if they choose to provide counselling and psychological care services. These standards are set out in the National Redress Scheme Agreement (also known as the Intergovernmental Agreement on the National Redress Scheme) and follow the guiding principles for service systems outlined in the Royal Commission's Final Report.

The standards require services to be collaborative, available, accessible, high quality and inclusive of Aboriginal and Torres Strait Islander healing approaches.

Act reference: NRSAct section 6 The Dictionary

Last reviewed: 13 August 2018