3.5 Applying for redress when you are under 18 years of age
A person who is under 18 years of age can submit an application for redress if they will turn 18 years of age before the scheme closes on 30 June 2028. The Operator cannot make a decision on a person's application until they are 18 years of age.
Where a person lodges their application 4 months or more before their 18th birthday, the Operator will advise the person at least 3 months before their 18th birthday that:
- a decision on their application will be made as soon as practicable after they turn 18, and
- they can provide the Operator with any further information that will support the Operator to make a decision on their application.
Where a person lodges their application within 4 months of their 18th birthday, their application will be processed as normal.
A person who will not turn 18 years of age before the Scheme closes on 30 June 2028 is not able to submit an application for redress.
Where a person lodges their application in the year before the Scheme closes on 30 June 2028, they will need to seek the Operator's permission to lodge under the exceptional circumstances arrangements.