4.2 Counselling & psychological services under the Scheme

Introduction

Access to counselling and psychological services is one of the 3 elements of redress provided through the National Redress Scheme. Depending on the jurisdiction in which a person lives when making their application, this element may be provided as either access to counselling and psychological services, or a counselling and psychological services payment (separate to the redress payment) of up to $5,000.

What does the counselling & psychological component of redress include?

Depending on where a person applying for redress is living at the time they make their application, the counselling and psychological component of redress may be offered as one of 2 forms:

  • A payment of up to $5,000, which the person can use to access counselling and psychological services.
  • Access to counselling and psychological services provided under the Scheme, within the jurisdiction where the person is living. For this to be offered, a participating State or Territory must be a declared provider of counselling and psychological services under the Scheme.

If the Scheme approves a person's application for redress, they must provide a written offer of redress. This offer must specify the form of the counselling and psychological component of redress offered. If the form is a payment, the amount will be specified. A person cannot choose or request the counselling and psychological component to be provided in a form other than offered by the Operator.

When can a person access counselling & psychological services under the Scheme?

The Scheme will either pay a person entitled to redress with a counselling and psychological services payment, or provide access to these services through the relevant jurisdiction following acceptance of a redress offer. If a person wishes to receive these services they will need to advise the Scheme in their acceptance document.

If the person lives in a state or territory that is a declared provider of counselling and psychological services, the Scheme will provide the person with a referral allowing them to access counselling and psychological services provided by that state or territory.

If the person does not live in a state or territory that is a declared provider of counselling and psychological services, the person must nominate an account they hold with a financial institution into which their counselling and psychological services payment can be paid.

Payment amount of counselling & psychological services

The amount payable to a person for counselling and psychological services, or the amount payable to a jurisdiction to provide a person with counselling and psychological services is dependent on a person's individual circumstances. The table below, from the NRS Assessment Framework, provides an indication of the amount for counselling and psychological services payable under the National Redress Scheme.

 

Column 1

Kind of sexual abuse of the person

Column 2

Amount of the component

1 Penetrative abuse $5,000
2 Contact abuse $2,500
3 Exposure abuse $1,250

Declared providers of counselling & psychological services

Access to counselling and psychological services will be offered by the jurisdiction in which they live where that jurisdiction is a declared provider of these services under the Scheme.

To become a declared provider of counselling and psychological services under the Scheme, a participating jurisdiction must make first make a written request to the Minister that specifies the following:

  • The jurisdiction wishes to provide for the delivery of counselling and psychological services under the Scheme, and be made a declared provider allowing them to provide for the delivery of services.
  • Arrangements are in place in that jurisdiction to deliver these services in accordance with the National Service Standards set out in the National Redress Agreement.

The Minister must then make a declaration, by notifiable instrument, that the jurisdiction is a declared provider of counselling and psychological services under the Scheme. The Minister can later revoke this declaration at the request of the participating jurisdiction.

If a jurisdiction is a declared provider, the Commonwealth will provide them with a financial contribution for providing counselling and psychological services under the Scheme.

Act reference: NRSAct Part 2-2 Division 2 Entitlement to redress under the scheme, Part 2-3 Division 4 The Operator must determine whether to approve the application, Part 2-5 Division 3 Counselling and psychological component of redress, Part 5-3 Division 3 Participating jurisdictions providing counselling and psychological services under the scheme

NRS Rules section 21 Requirement if there is only one set of abuse

NRS Assessment Framework section 6 Amount of counselling and psychological component of redress

In this chapter

This chapter contains the following sections:
Last reviewed: 13 August 2018