10.1.4.20 Date of Lodgement of Claims & Documents under Agreements
Accepted date of lodgement
The date on which claims for payments, appeals and other documents are lodged with a social security authority can affect the date from which payment starts. This is particularly true of Australia's payments as payment generally starts from the date the claim is lodged. However, this may not necessarily be the case for Australia's agreement partners.
Agreements allow for the date on which a claim is lodged in an agreement country to be accepted as the date the claim is lodged in Australia. This also applies to claims for payments from agreement countries.
Claims received in Centrelink within 13 weeks of qualifying must be accepted; notwithstanding they may have been lodged more than 13 weeks before qualifying with the agreement country.