3.2.11 Mutual obligation requirements for NSA/YA - exemptions


This section describes the circumstances in which an exemption from the mutual obligation requirements (1.1.M.160) can be granted. Under the legislation exemptions from the mutual obligation requirements can only be granted for a specified period.

It is preferable and generally possible to reduce a person's requirements, rather than exempt the person from requirements. Mutual obligation requirements are flexible. When circumstances arise that impede a job seeker's ability to meet their usual requirements they can be adjusted to reflect those circumstances. However, there are circumstances, specified in the legislation, under which a full exemption from requirements is appropriate. These are described in the following sections.

Policy reference: SS Guide Newstart Allowance (NSA) - Description, Youth Allowance (YA) - Description

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This section contains the following topics:
Last reviewed: 12 August 2019