Notification & recipient obligations for WidB

Note: WidB ceased on 20 March 2020. The following information is for historical purposes only.

Notifiable events for WidB

In addition to the common notifiable events, WidB recipients must notify Centrelink within the 14-day notification period, if any of the following events occur, or are likely to occur:

  • the recipient:
    • varies their investments
    • decides to travel overseas and their travel may impact on their entitlement or rate of payment after an absence of more than 6 weeks
    • becomes partnered
    • starts, ceases or varies employment
    • sells their home or purchases another
    • receives a gift of more than $10,000
    • receives compensation
    • receives an overseas pension, OR
    • receives other government payments (see example).

Exception: Compensation receipt must be notified within 7 days after the day on which the person becomes aware that he or she has received, or is to receive, a compensation payment.

Example: DSS or DVA payment.

Note: WidB recipients over 80 years of age who are residing overseas must complete a proof of life certificate once every 2 years. See 6.2.1 for details.

Common provisions

Some notification and recipient obligations are common to most payments, and explained in Chapter 1 of Part 3.

Policy reference: SS Guide 3.1.3 Notification & recipient obligations

Reporting methods

A WidB recipient can be required to give information to Services Australia in one or both of 2 different ways. The first way is that all recipients are required to report if a specified event or circumstance change occurs or is likely to occur, notification reporters (1.1.N.126). The second way is that some recipients are also required to give a statement about a specified matter, and sometimes to give a separate statement for each of several specified periods, statement reporters (1.1.S.350).

Act reference: SS(Admin)Act section 68 Person receiving social security payment or holding concession card

Statement reporters - late reporting

WidB will be cancelled if the recipient has not reported one fortnight, or 14 days after the due date. However, if special circumstances exist the payment may be restored. When a recipient is very late reporting, the following information should be considered to determine if special circumstances apply:

  • The reasons for the late reporting. The longer the delay, the greater the need to provide detailed reasons to account for the delay for the full period.
  • Whether Services Australia contributed in any way to the delay (see example 1).
  • Other mitigating or extenuating factors that may call for a more generous approach (see example 2).
  • The plausibility of the reasons for the delay.
  • Whether the recipient belongs to a disadvantaged group (see example 3).

Example 1: By not giving specific information when requested to do so or by giving incorrect information.

Example 2: Unexpected telecommunication problems e.g. phone service is down due to storms etc., or the recipient has been indisposed.

Example 3: They are a migrant with low level of English comprehension or an Indigenous Australian.

Last reviewed: 20 March 2020