126.96.36.199 General Assessment of SpNP Claims
This topic explains the general assessment of SpNP claims including:
- claim investigation,
- claimant's history since leaving Australia, and
- delegation for SpNP.
The financial assessment of SpNP claims is handled by a specialised working group located in CIS in Hobart.
The delegate may need to use a variety of avenues to investigate a claim for SpNP.
Examples: Requesting that the overseas post make inquiries, writing directly to the claimant or a third person.
The onus to provide information is on the claimant, who can be requested to provide documentary evidence of income and/or expenses.
Explanation: Delegates will often have considerable difficulties in obtaining the information from overseas sources, particularly if there are language problems.
A person claiming special needs DSP will need to provide medical evidence in addition to evidence of income and/or expenses. A medical examination may also be required.
Claimant's history since leaving Australia
The delegate will need to consider the issues in the following table, to determine whether a claimant is in special need.
Explanation: Special need cannot be established by a generalised answer.
Example: A claimant stating 'I have been maintained by my savings since I left Australia'.
|Point in time||Issue|
|Before leaving Australia||
|Since leaving Australia to present||
A claim for SpNP should not be delayed if the claimant is awaiting a decision about a claim for pension from the country where they are living.
Policy reference: SS Guide 188.8.131.52 Reasonable Action Requirements
Delegation for SpNP
The delegation to approve or reject an SpNP claim is held at different levels.