3.7.4.45 Qualification for CrP - national health emergency (NHE)

Summary

From 25 March 2020, the NHE CrP category was introduced as part of a range of measures to address the global health crisis related to COVID-19. This topic explains the criteria relating to qualification for a NHE CrP for people who, because of COVID-19, are required to be in quarantine or self-isolate, or care for another person who is required to be in quarantine or self-isolate.

Qualification criteria

To qualify for a NHE CrP, a person must meet the criteria listed in the following table. If more detail about a criterion is required, the second column indicates where you will find this.

Criterion More detail
Need for a claim This topic
Claim within 14 days This topic
Claim in Australia 3.7.4.10 Qualification for CrP - general provisions
Required to be in quarantine or self-isolate This topic
Caring for an immediate family member or member of the person's household This topic
Number of payments allowed This topic
Amount of payment This topic

Need for a claim

A person is required to make a claim for a NHE CrP either:

  • on the day the person makes a claim for a social security pension or benefit, or
  • after the person has made a claim for a social security pension or benefit.

Explanation: A NHE CrP can be claimed at the same time as a claim for a social security pension or benefit, or after a person has been granted a social security pension or benefit.

Act reference: SSAct section 1061JIA(1)(a) Qualification-national health emergency

Claim within 14 days

A person must make a NHE CrP claim within 14 days after the commencement of the quarantine or isolation period. The 14 day claim period may be met by contacting Services Australia about a claim in that period and making a claim within 14 days after the contact day (see 8.1.1.60 for more details).

Required to be in quarantine or self-isolate

A person must be:

  • required to be in quarantine or self-isolation as a result of advice from, or a requirement made by the Commonwealth, a state or territory or a health professional regarding COVID-19, or
  • caring for an immediate family member, or a member of the person's household, who is required to be in quarantine or self-isolation as a result of advice from, or a requirement made by the Commonwealth, a state or territory or a health professional regarding COVID-19.

Note: An immediate family member is a partner, child, parent, sibling, grandchild or grandparent of the person.

A person can be in quarantine or self-isolate at home, in a motel, hospital or any other appropriate place.

Act reference: SSAct section 1061JIA(2) The Minister may, by legislative instrument …

Social Security (Coronavirus Economic Response-2020 Measures No. 2) Determination 2020

Caring for an immediate family member or member of the person's household

The person's immediate family member or member of their household (the care receiver) must require the person to provide care during their period of quarantine or isolation at the place where the care receiver is staying.

The following are examples of when an immediate family member or member of the person's household would be regarded as requiring care:

  • The care receiver is a child or grandchild under 16 years.
  • The care receiver is an elderly frail parent or grandparent.
  • The care receiver requires daily care that may include administering medication, assistance with bathing and preparation of meals.

A person cannot qualify for a NHE CrP to care for a person who is in quarantine or isolation in a hospital as care is being provided by hospital staff.

Number of payments allowed

No more than 2 NHE CrPs can be paid to a person during a 6-month period.

A person who is in quarantine or isolation and caring for another person who is also in quarantine or isolation can only be paid 1 NHE CrP.

A person who is caring for multiple people in quarantine or isolation at the same time can only be paid 1 NHE CrP.

Only 1 person can be paid a NHE CrP to provide care to an individual in quarantine or isolation.

A NHE CrP can be paid to both the person who is in quarantine or isolation and the person who is required to care for them.

Example 1: Megan is a single mother receiving JSP. She and her 8 year old son, Brent, have come in close contact with a person diagnosed with COVID-19 and are both required to self-isolate. Megan is in hardship and qualifies for a NHE CrP. Megan is ineligible to receive another CrP to care for Brent while he is self-isolating with her.

Example 2: Zac is receiving YA and lives with his grandparents who are both unwell and are required to self-isolate after returning from overseas. Zac cares for his grandparents during their isolation period and as he is in hardship qualifies for 1 NHE CrP to care for both grandparents. His grandparents are receiving Age and as they are also in hardship, they each qualify for a NHE CrP.

Note: A NHE CrP is EXCLUDED from the total number of payments that can be paid in a 12 month period under sections 1061JH (extreme circumstances) and 1061JHA (remaining in home after removal of family member).

Amount of payment

The amount of CrP payable to a person is half the fortnightly amount, at the maximum basic rate, of the social security pension or benefit that is payable to the person. The maximum basic rate is calculated using module B of the relevant rate calculator.

Last reviewed: 3 April 2020