RA reviews

Recipients subject to program reviews

All RA recipients, who are not exempt from having their rent liability verified, may be selected for a program review after, but not before, 30 weeks has elapsed since providing rent verification. This process began in March 2010.

Purpose of program reviews

The reviews have been implemented to improve RA compliance.

Services Australia may conduct other targeted RA reviews to determine whether RA is being administered correctly.

Example: Accelerated Claimant Matching (ACM) or local area initiatives.

Act reference: SSAct section 13 Rent definitions

SS(Admin)Act section 68 Person receiving social security payment or holding concession card

FA(Admin)Act section 154 General power to obtain information

Policy reference: SS Guide RA - verification required, Date of effect & arrears of RA

FA Guide Power to obtain information

Last reviewed: 11 May 2020