6.4.6 Failure to Pay Recoverable Amount

Summary

This section contains information about action needed when Centrelink's charge is not refunded.

Act reference: SSAct Part 3.14 Compensation recovery

Policy reference: SS Guide 6.4.2 Overview of Recovery Rules

Action needed when Centrelink's charge is not refunded

The following table shows the action required if a compensation payment is released without refunding Centrelink's charge (1.1.C.270). In addition to remaining liable to pay the amount specified in a notice, penalties can also be imposed on the compensation payer or insurer for failing to comply.

If the insurer or compensation payer has… Then…
been served a preliminary notice ONLY, a recovery notice should be served IMMEDIATELY.
been served a recovery notice, the insurer or compensation payer remains responsible for the charge.
NOT been served either notice and the compensation payment has been made, a recovery notice should be served on the compensation recipient.
been served either notice incorrectly,
  • if the compensation payment has not been made re-serve notices on the insurer or compensation payer.
  • if compensation payment has been made, recovery notice to be served on compensation recipient.
Last reviewed: 7 November 2016