8.1.1.30 Claim lodgement - payment specific provisions

Payment specific provisions

Special claims requirements for a number of individual payments are set out in the following table.

Payment Claim requirements
Age, DSP, CP, PPS, BVA, DOP Claims made under an international social security agreement (1.1.A.120) may be lodged at approved places outside Australia (1.1.A.320).
Parenting payment A person may lodge a claim within 13 weeks of their income support payment being cancelled or ceased while they are temporarily outside Australia.
SS(Admin)Act section 31(2) … claim for PP if: …
Sickness allowance

A person may lodge a claim outside Australia within 6 weeks of leaving Australia in order to seek medical treatment of a kind that is not available in Australia.

SS(Admin)Act section 32 Claims for SA

AGDRP, Australian Victim of Terrorism Overseas Payment, DRA

A person may lodge a claim outside Australia.

SS(Admin)Act section 31(1) … claim for an AGDRP if …, section 31(1A) … claim for an AVTOP, section 31(1B) … claim for DRA …

Pension loans scheme Both partners (1.1.P.85) MUST sign the claim form, even if only one partner is applying for the PLS.
Special needs pension Claims may be lodged at an Australian diplomatic post overseas.
Pension bonus A claim for the PBS bonus must generally be lodged together with the claim for Age (8.1.1.50). See 3.4.7.80 for an exception to this rule.
Double orphan pension A person may lodge a claim outside Australia. A separate claim is required for each child.
Commonwealth seniors health card

A claim should be lodged as soon as a person reaches age pension age.

SSAct section 23(5A) A man born during …, section 23(5B) A woman born before 1 July 1935 …, section 23(5D) A woman born during the period …

A separate claim form is not required for individual members of a couple but both must sign the claim form to be eligible.

Health care card A HCC is automatically issued at grant of the relevant payment and is automatically renewed at the prescribed intervals for that payment while payment continues.
YA recipients who are undertaking full-time study (1.1.F.230) don't automatically qualify for a HCC and must lodge a claim.
Low-income earners may also qualify for a HCC and must lodge a claim for a low income health care card (LIC).
A carer of a child with a disability may also qualify for a HCC only and must lodge a claim.
Some former payment recipients may be eligible for a HCC after their payment stops.

Example: Former NSA recipients.

Pensioner concession card A PCC is automatically issued at grant of the relevant payment and is automatically renewed at the prescribed intervals for that payment while payment continues. Some payment recipients may be eligible for a PCC after their payment stops.

Separate claim form is not required

Under current administrative arrangements a separate claim form is not required for a number of supplementary payments. These payments are set out in the table below.

Payment Claim requirements
Rent assistance A separate claim form is not required.
Pharmaceutical allowance A separate claim form is not required.
Employment entry payment (EEP) (see note below) There is no formal claim form for EEP.
EEP is paid when a claimant provides:
  • a written request or statement, OR
  • verbal advice of earnings.
Education entry payment For claimants not eligible for PES written notification of the commencement of, or enrolment in studies is regarded as a claim for EdEP (3.8.6.10).
For claimants eligible for PES, verification of receipt of PES is taken to be a claim for EdEP. EdEP will then be paid each calendar year (or 12 months for some payments), once continued receipt of PES is verified (3.8.6.20).
Telephone allowance A separate claim form is not required.
Remote area allowance A separate claim form is not required.

Note: EEP was abolished 1 July 2008. From that date claims can only be made in respect of employment events occurring before 1 July 2008.

Last reviewed: 12 August 2019