1.1.N.20 National Service Standards
The National Service Standards are the standards a jurisdiction will be required to commit to if they choose to become a declared provider of counselling and psychological care services under of the Scheme. These standards are set out in the National Redress Scheme Agreement and follow the guiding principles for service systems outlined in the Royal Commission's Final Report.
The standards require services to be collaborative, available, accessible, high quality and inclusive of Aboriginal and Torres Strait Islander healing approaches.
Act reference: NRSAct section 6 The Dictionary