The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

1.1.N.20 National Service Standards

Definition

The National Service Standards are the standards a jurisdiction will be required to commit to if they choose to become a declared provider of counselling and psychological care services under of the Scheme. These standards are explained in the National Redress Scheme Agreement and follow the guiding principles for service systems outlined in the Royal Commission's Final Report.

The standards require services to be collaborative, available, accessible, high quality and inclusive of Aboriginal and Torres Strait Islander healing approaches.

Act reference: NRSAct section 6 The Dictionary

Last reviewed: