The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication intended only as a guide to social security payments. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. Disclosure of information to a financial institution (Cashless Debit Card Trial)

Disclosure of information

Despite any law (written or unwritten) in force in a state or territory, an officer or employee of DSS or DHS may give the financial institution information about a person if:

  • the person is a trial participant or voluntary participant, and
  • the disclosed information is relevant to the operation of the Cashless Debit Card Trial.

Similarly, the financial institution may disclose information about the participant, or voluntary participant, to DHS or DSS, so they can perform their duties or exercise relevant powers.

Example: Fred lives in Ceduna and gets the ABSTUDY payment which is a trigger payment and therefore he will participate in the Cashless Debit Card Trial. DHS (Centrelink) will identify people who receive a trigger payment and therefore will participate in the Cashless Debit Card Trial. So Fred will appear on DHS's list of participants. DHS will send the financial institution relevant information about Fred to allow the financial institution to open a welfare restricted bank account for Fred. The financial institution then sends the welfare restricted bank account number to DHS so DHS knows where to pay the restricted portion of Fred's restrictable payments. Fred will then be able to use his welfare restricted bank account and Cashless Debit Card.

Act reference: SS(Admin)Act section 124PN Disclosure of information to the Secretary - financial institution

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