5.1 Protected information


The National Redress Scheme will collect a large amount of private and sensitive information from people applying to the Scheme and from participating institutions. Ensuring the privacy of applicants is a paramount consideration when handling any information collected for the purposes of the Scheme. Legislation protects information collected through the Scheme. This means protected information can only be collected, recorded, disclosed or used by an authorised person, and only then within the limits defined under the law.

Broadly speaking, protected information is any information about a person or institution obtained by the Scheme and that is or was at any time held in the Scheme records. Protected information will come from a range of sources during the operation of the Scheme, which can include:

  • a person's application for redress
  • a person's offer for redress
  • a response from a participating institution to a request for information.

If a person or institution does not have information held about them by either the Department of Social Services or the Department of Human Services, this fact in itself is protected under legislation.

Act reference: NRSAct section 92 Protected information, section 93 Main authorisation-obtaining, recording, disclosing or using protected information

In this chapter

This chapter contains the following sections:
Last reviewed: 13 August 2018