The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

1.3 Family Assistance Office (FAO)

Note: On 1 July 2011, FAO became part of the Australian Government DHS which is now known as Services Australia. All families related payments and services including FTB are now delivered by Services Australia through Centrelink.

All references to FAO within this Guide should be taken to mean Centrelink.

Last reviewed: 4 January 2022

The Australian Government acknowledges Aboriginal and Torres Strait Islander peoples throughout Australia and their continuing connection to land, water, culture and community. We pay our respects to the Elders both past and present.

Family Assistance Guide

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1.3 Family Assistance Office (FAO)