The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

8.2.3 Suspension or cancellation of nominee appointments

Requests for cancellation

A payment or correspondence nominee (1.1.N.30) or relevant PLP recipient (the principal) can request Centrelink cancel their nominee appointment at any time in writing, over the phone or in person.

Where a nominee makes this request, Centrelink must cancel the appointment as soon as practicable.

Act reference: PPLAct section 280 Appointment of payment nominee, section 281 Appointment of correspondence nominee, section 283 Suspension and cancellation of nominee appointments

Suspension or cancellation by Centrelink

Centrelink may give a nominee a notice under section 288 of the PPLAct, requiring the nominee to inform Centrelink of matters affecting their ability to act as nominee (8.2.4).

If Centrelink has given such a notice, and the nominee notifies Centrelink of a matter affecting their ability to act as a nominee, Centrelink may suspend or cancel their appointment.

Centrelink may give a payment nominee a notice under section 289 of the PPLAct, requiring a statement from the nominee regarding disposal of money paid to them on behalf of the principal (8.2.1).

If the nominee does not comply with the requirements of a notice under either section 288 or 289 issued to them by Centrelink, they may suspend or cancel their appointment.

Centrelink may cancel a suspension of a nominee appointment at any time.

All suspensions, cancellations and cancellations of suspensions of appointments must be in writing and a copy provided to the nominee and principal.

Act reference: PPLAct section 283 Suspension and cancellation of nominee appointments, section 288 Nominee to inform Department of matters affecting ability to act as nominee, section 289 Statement by payment nominee regarding disposal of money

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