The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

11.6.4.20 Exit interview under the Long-term Welfare Payment Recipients measure

Exit interview

An individual can request an exit interview to discuss the transition to standard payment arrangements and the final disbursement of any remaining funds in the income management account. The delegate can offer the following options for the person to consider as appropriate:

  • voluntary income management (11.7)
  • payment nominee, and/or
  • Centrepay.

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