The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. Power to obtain information


This topic provides information on Centrelink's power to obtain information on compensation related matters.

Centrelink has the authority to make relevant enquiries with compensation recipients, compensation payers, insurers, employers and compensation recipients' solicitors about compensation related matters.

If a compensation recipient fails to respond to requests for information about the payment of compensation, payment of the CAP should be stopped immediately. Payment must not be restored until the delegate is satisfied that the compensation recipient's correct circumstances are being taken into account.

Act reference: SS(Admin)Act Part 5 Information management

Policy reference: SS Guide Provision of information

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