The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. Verification of requirement for medical equipment or additional heating or cooling (EMEP)


To qualify for the EMEP a claimant must provide proof that they, or the person they care for, require the specified medical equipment or additional heating/cooling.

This proof can be provided by submitting either:

  • a signed declaration from a medical practitioner (available as part of the claim form for EMEP), or
  • evidence that the person with medical needs, or their carer, currently qualifies for assistance for the same equipment (excluding heating/cooling) under one of the state or territory government schemes.

Examples of the evidence that can be provided, (except for heating/cooling claims) include, but are not limited to:

  • copy of the letter from the state or territory government confirming the claimant's eligibility for their scheme
  • copy of an energy bill showing that the claimant receives a subsidy in respect of a piece of equipment
  • payment advice showing that a payment has been deposited into the claimant's bank account in respect of a piece of equipment, or
  • advice that the device was supplied by DVA under the Rehabilitation Appliances Program.

All claims for a heating/cooling EMEP must be supported by a signed declaration from a medical practitioner.

Policy reference: SS Guide Role of medical practitioners (EMEP)

Last reviewed: