22.214.171.124 General Provisions for Income & Assets Reviews
This topic contains general provisions on reviews and covers:
- initial review action,
- suspension of payment based on information received,
- action needed when:
- a recipient surrenders payment,
- variations in income occur,
- age reviews,
- treatment of acquired interest in an estate,
- service pension entitlement,
- fluctuating income and assets,
- disposal of assets,
- asset tested recipients, and
- employment income (1.1.E.102) overpayments.
Act reference: SSAct section 8(1)-'income', section 23(1)-'service pension'
Initial review action
A delegate MUST consider ALL possible changes in circumstances that may affect a person's entitlement when ANY review is conducted.
Suspension of payment based on information received
If anonymous or unreliable information is received that casts doubt on a person's entitlement to a payment, a delegate MUST immediately investigate the true position BEFORE suspending payment.
Recipient surrendering payment
If a recipient wishes to surrender payment without giving a reasonable explanation, the:
- payment should be suspended, AND
- person invited to test their eligibility again.
Explanation: The person may, incorrectly, believe they are no longer entitled to the payment.
A letter, explaining the possible continued entitlement, should be sent and followed-up to ensure the person is aware of the full situation BEFORE cancelling the payment.
Explanation: An event may have taken place that would cause an overpayment, such as a remarriage or commencement of employment. The person may be trying to avoid the consequences of advising the department of the true situation.
Act reference: SSAct section 10A(2)-'employment'
Variations in income
If a person experiences a variation in income, a delegate must take action as explained in the following table.
|If the variation in income results from…||Then the delegate MUST verify that…|
changes in the:
Explanation: Interest rates may apply where deeming rates do not.
|starting work,||the starting date is correct.|
|variation in wages,||the gross wage amount is correct.|
Act reference: SSAct section 10 Maintenance income definitions, section 1084 Certain money and financial investments not taken into account
Policy reference: SS Guide 126.96.36.199 Exemption of Financial Investments from Deeming
Employment income overpayments
Overpayments that occur due to recipients not advising of employment income within the notification period (usually 14 days) may be reduced if the person has working credits to deplete.
Example: Mia is a notification reporter (1.1.N.126), has 200 working credits and starts work on day 9 of her instalment period. She earns $150. Mia notifies on day 10 of her next instalment period - this is outside of her 14-day notification period. Her $150 employment income will be spread over the instalment period in which she earned it. However, she has enough working credits to completely offset her employment income, so she will not incur an overpayment.
Treatment of acquired interest in an estate
If a person acquires an entitlement to an interest in a deceased estate, its value is not taken into account until it:
- is received, OR
- can be received.
The person should be reminded of the obligation to notify Centrelink when any proceeds from the estate are received.
Service pension entitlement
Males 60 years of age, and females 58 years of age, (the age limit is gradually increasing to 60 years) who have 'qualifying service' in the Australian Defence Force, may be entitled to receive a service pension under the VEA. These persons should be advised, BUT NOT compelled, to contact DVA. A review for a service pension claim lodgement should be noted.
Fluctuating income & assets
As a result of a person's income and/or assets fluctuating, their pension can be alternatively assessed under the income and assets test. The guidelines for BOTH income and assets should be considered in a review.
Disposal of assets
If deprivation of assets occurred after 22 August 1990, then under the disposals provision the amount taken into account as assets is disregarded on the fifth anniversary of the act of deprivation.
Note: A review should be noted for this date.
If more than one amount is maintained under these provisions, the case is reviewed on the anniversary of each separate act of deprivation.
Policy reference: SS Guide 4.1 Deprivation of Income & Assets
Asset tested recipient
If an asset-tested person seeks a review of their pension entitlement, a review is conducted by obtaining:
- current values of all their assets which have a readily ascertainable value, AND
- up to date valuations of those assets which do not have a readily ascertainable value ONLY if the person specifically requests them to be re-valued.
Example: Real estate.