The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. General provisions for payability determinations


In deciding whether to make a payability determination, Centrelink may act on the assumption that the state of affairs known to Centrelink when making the determination will remain unchanged.

This does not prevent Centrelink from reviewing the determination if Centrelink becomes aware that the state of affairs has changed or was in fact different at the time that the determination was initially made.

When a determination is in force

A payability determination comes into force on the day it is made and continues to be in force unless it is revoked under PPLAct section 25, or set aside under PPLAct Chapter 5.

Notice of a payability determination

If Centrelink makes a payability determination for PLP, Centrelink is required to give a notice of the determination to the claimant, stating:

  • whether PLP is payable
  • if PLP is payable for one or more flexible PPL days for the child - those days
  • if PLP is not payable - whether a conditional eligibility determination has been made, and
  • that the claimant may apply for review of the determination in the manner set out in PPLAct Chapter 5.

In all cases involving a notice of a decision, PPLAct subsection 306(4) provides that a decision is not ineffective just because the notice was not given or was given late, or the notice did not comply with the requirements of the provision.

Revoking determinations on request

A claimant may request a revocation of their payability determination that PLP is payable.

If a payability determination has been made that PLP is payable to a person and the person requests Centrelink to revoke the determination in a manner approved by Centrelink, and the request is made before the last day of the instalment period for a flexible PPL day, then Centrelink must revoke the determination.

The revocation is taken to have come into force on the day the person requested Centrelink to revoke the determination.

Act reference: PPLAct Part 2-2 Division 4—General provisions applying to determinations about whether PLP is payable, Part 5-2 AAT first review of certain decisions, Part 5-3 AAT second review of claimant decisions, section 306(4) If a provision of this Act requires a notice of decision …

Policy reference: PPL Guide Part 7 Review of decisions

Last reviewed: