The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. Transfers between payments


When a person moves between income support payments, they will generally retain their entitlement period end day (1.1.E.126), although they may not retain the same delivery day (1.1.D.55).

If a person who is receiving a social security payment ceases to be payable (the initial payment), but is qualified for another social security payment (the new payment), the person's start day for the new payment will be where the claim for the new social security payment is made:

  • within 14 days of the end date of the initial payment - the day immediately after the last day the initial payment was payable
  • more than 14 days and not more than 13 weeks after the end date of the initial payment - the start day will be the day immediately after the last day the initial payment was payable only if the delay was due to medical illness or incapacity. If not, the person's start day will be the day the claim is made.

To arrive at the amount to be paid to a particular person for an entitlement period, the system adds together the amounts due for each day in the period. This is known as the accumulator (1.1.A.28).

Example: A person in receipt of JSP who becomes eligible for Age on day 9 of their entitlement period will receive 8 days of JSP and 6 days of Age in their next payment. The person's entitlement period will remain the same.

Act reference: SS(Admin)Act Schedule 1 clause 1 Definitions, Schedule 2 clause 3 Start day-general rule, Schedule 2 clause 9 Claim by transferee

Policy reference: SS Guide Entitlement period - general rules, Timing of payment delivery

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