The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

8.4 Payment methods

Introduction

This chapter contains information on methods of payment, including handling payments in special circumstances.

Legislative provisions - general

The Administration Act provides a common framework for payments in which:

  • Payments are made in arrears and by instalments of no more than 14 days.
  • Instalments are generally paid to the person but the delegate may direct that they be paid to a nominee (1.1.N.80).
  • Lump sum benefits are generally paid to the person but the delegate may direct that they be paid to a nominee.
  • In cases of severe financial hardship, part or all of the first instalment may be paid in advance.
  • Certain payments may be paid outside Australia (1.1.A.320).
  • Where a DVA pension and specified social security pensions are both payable the social security instalments may be aligned with the DVA instalments.
  • Social security payments are rounded to the nearest cent and any payment less than $1 is rounded up to $1.
  • Payments must be made into bank accounts unless the delegate exempts this at new claim for a period of 28 days.
  • In defined and limited circumstances, some social security payments and the pension bonus may be paid to someone else after the death of the recipient.
  • The Secretary directs that the relevant amount is to be paid in a different way other than by direct payment into an account.

Act reference: SSAct section 23(1)-'social security pension', section 23(1)-'social security payment'

Legislative provisions - payment specific

The following legislative provisions are payment specific:

  • YA is generally paid to a parent of a person aged under 18 and not independent but the delegate may direct that it be paid to the person in some circumstances.
  • TAL is paid in 4 annual instalments.
  • FAA is generally paid as a reimbursement to the person after the journey has been made but the delegate may direct that it be paid to the transport operator before the journey.

Act reference: SSAct section 5(1)-'parent'

Last reviewed: