The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. TheĀ information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. Appeals & reviews of Child Support decisions

Note: In some circumstances, an individual's FTB may be affected by a pending appeal and/or review of a Child Support decision.

Review of Child Support decisions by the AAT

Parents are able to apply to the Social Services and Child Support Division (SSCSD) of the AAT for review of most Child Support objection decisions.

See CS Guide Part 4 for further information in relation to child support objections and appeals processes.

Privacy & confidentiality issues

It is not a breach of privacy to acknowledge that both parties have rights with a review or appeal of a Child Support percentage of care decision and staff may discuss the situation with both parties, even when one party is not an FA individual. However, such discussions should be in general terms and care should be taken not to breach the privacy and confidentiality of the FA individual.

Appeal procedures

An appeal against a decision made by a Centrelink officer should follow normal appeal procedures. Payment of more than the base rate of FTB should continue pending resolution.

Policy reference: FA Guide Taking reasonable maintenance action, 6.1 Centrelink review & appeal process

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