The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. TheĀ information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

2.2 Making an application in exceptional circumstances


The Operator may allow a person to apply for redress in exceptional circumstances, where:

  • the application is made within the last year of the Scheme's operation, and
  • the person has contacted the Operator before making the application.

Act reference: NRSAct section 20 When an application cannot be made, section 193 Sunset of the scheme

Policy reference: Redress Guide 2.1.1 When an application for redress cannot be made, 9.3.7 Scheme sunset day

Last reviewed: