The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

4 Determinations & offers of redress


This part is about what must be included in an offer of redress, what happens when a person accepts or declines an offer of redress, and what happens when a person requests an internal review of a decision.

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