The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication intended only as a guide to social security payments. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

4 Determinations & offers of redress


This part is about what must be included in an offer of redress, what happens when a person accepts or declines an offer of redress, and what happens when a person requests an internal review of a decision.

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