4.9 Declining an offer of redress


A person has declined an offer of redress when:

  • they have formally declined the offer by providing a letter to the Scheme before the end of the acceptance period, or
  • they do nothing and the offer of redress expires.

A person may also decline a component of their offer of redress by not selecting the component within their acceptance document. If they do so, they will not be able to access that component of redress.

A declining letter must:

  • be in the approved form
  • state the person declines the offer
  • acknowledge the person understands the effect of declining the offer, and
  • be signed by the person or their legal nominee.

Where an offer of redress is declined, the Scheme must notify the responsible institution/s that the offer or components of the offer are declined.

A person's offer of redress is not declined where the person has requested a review of the offer of redress within the acceptance period and the review is not completed within the original acceptance period.

Act reference: NRSAct section 45 Declining the offer of redress

Last reviewed: 1 July 2019