The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

10.1.6 Australia's agreements & proof of identity

POI

POI requirements are covered in 2.2.1 Verifying identity.

If a person claiming a payment using an agreement is unable to provide sufficient documentation to prove their identity, contact Centrelink International Services.

Note: Recipients who are residing overseas may have to complete a proof of life certificate once every 2 years. Local or regional government authorities and pension agencies are able to certify the proof of life certificates for this purpose. See 6.2.1 for details.

Last reviewed: 20 March 2024

The Australian Government acknowledges Aboriginal and Torres Strait Islander peoples throughout Australia and their continuing connection to land, water, culture and community. We pay our respects to the Elders both past and present.