The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

10.32.4.20 Where People Can Lodge Claims under the Agreement with India

Where claims can be lodged

Claims for Australian benefits covered by the Agreement can be lodged:

  • in Australia, at any DHS (Centrelink) Service Centre, or
  • in India, at any office of the Employees' Provident Fund Organisation.

Under Article 17, paragraph 2, the date on which a claim is lodged with either of the above authorities is the official date of lodgement for all purposes. This ensures that people are not disadvantaged as a result of mailing delays.

Article 17, paragraph 3, allows a claim for benefit under the legislation of one party to also be considered as a claim for the 'corresponding' benefit from the other party provided that:

  • the claim for that corresponding benefit is received by the other party within 12 months of the initial claim being lodged, and
  • the applicant indicated on that initial claim that they had an affiliation with the other country.

Act reference: SS(IntAgree)Act Schedule 31 Republic of India

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