The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. Exemption for job seeker with partial capacity to work whose carer is unavailable


People assessed as having a partial capacity to work who are not able to participate because their carer is temporarily or permanently unable to care for them due to unforeseen circumstances may be granted a temporary exemption from mutual obligation requirements under the major personal crisis exemption (

To qualify for the exemption, the carer must be a commercial carer or a relative or friend receiving CA or providing a level of care which would qualify them for CA.

The exemption is normally limited to the time required for alternative care arrangements to be put in place or until their carer recovers from their temporary incapacity. However, if the carer has not recovered from their temporary incapacity or the job seeker has not been able to find alternative care arrangements within the exemption period then, this period may be extended.

Act reference: SS(Admin)Act section 40L Circumstances making it unreasonable etc. to comply with requirements

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