The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

3.2.1.05 Qualification for JSP

Summary

This topic outlines the qualification criteria for JSP and the subjects that relate to qualification:

  • people with a partial capacity to work (1.1.P.65)
  • principal carers (1.1.P.412)
  • JSP SCV holders, and
  • requirement for a proper claim.

Qualification (1.1.Q.10) criteria

To qualify for JSP a person must meet ALL of the criteria listed in the following table. Where more detail about a criterion is required, the second column indicates where you will find this.

Criterion More detail
ALL of the following:
be unemployed (1.1.U.30), OR

Explanation: The term unemployed is very specifically defined for this purpose and has particular meaning in relation to qualification of people with a partial capacity to work or who are principal carers (see below table for more detail). In certain circumstances, people who are in paid work can still be considered unemployed for JSP.

be temporarily incapacitated for work or study due to sickness or an accident and immediately before the incapacity occurred the person was

  • employed and has employment to return to after the incapacity ends
  • in full-time education and receiving ABSTUDY and is committed to resuming full-time study when the incapacity ends, or
  • undertaking qualifying study and receiving austudy payment and is committed to resuming study when the incapacity ends, AND

Explanation: This qualification criteria for JSP was introduced as part of the JSP changes introduced on 20 March 2020.

3.2.2 Who is unemployed for JSP?

3.2.1.15 JSP temporary incapacity - work to return to after incapacity ends - definition of work

3.11.5.10 Temporary incapacity

1.1.T.70 Temporary incapacity for work (JSP, YA (job seeker)), or full-time study (YA (student))

satisfy mutual obligation requirements (1.1.M.160) by:
  • satisfying the terms of the EPP (1.1.J.25) they have entered into, and
  • satisfying the Secretary they are willing to actively seek, accept and undertake suitable (3.11.1.20) paid work in Australia, or

they are not required to satisfy mutual obligation requirements because:

  • they are not required to satisfy the EPP requirements, and
  • they satisfy the Secretary they would otherwise be willing to actively seek, accept and undertake suitable paid work, AND

Explanation: This is the term used to describe a person's requirements and obligations to satisfy the terms of their individual EPP. Requiring job seekers to meet mutual obligation requirements means that Services Australia and employment services providers can be sure that they are actively looking for work and doing everything that they can to become ready for work, or are participating in the paid labour market to the extent required.

Jobseekers may be granted an exemption from mutual obligation requirements depending on their circumstances.

3.11 Mutual obligation requirements

3.11.3 Suitable activities

3.11.8 Mutual obligation requirements for principal carer parents

3.11.5 Exemptions - overview

be 22 years or over but under age pension age, AND SSAct section 23(5A) to (5D)
be an Australian resident, OR a certain SCV holder currently in Australia, AND 3.1.1 Residence requirements

This topic

not be subject to an AoS.

Explanation: An AoS is a commitment by one or more Australian residents to provide financial support to a new resident and repay the Commonwealth certain social security payments, if such payments are made to the new resident while the AoS is in force.

1.1.A.310 Assuree, assurer, assurance of support, assurance of support security

Act reference: SSAct section 23(5A) Pension age, section 23(5B) A woman born before 1 July 1935 reaches pension age when …, section 23(5C) A woman born within the period specified …, section 23(5D) A woman born during the period specified …, section 593 Qualification for JSP, section 7(2) An Australian resident is a person who …

People with a partial capacity to work

ESAts or JCAs inform whether a person has a partial capacity to work. ESAts or JCAs may also inform the types of activities a JSP recipient will be required to undertake to their capacity in order to meet mutual obligation requirements.

For JSP purposes a recipient has a partial capacity to work if they have a physical, intellectual or psychiatric impairment and they are assessed as being unable to work, or to be trained for work of, at least 30 hours a week independently of support within the next 2 years.

A recipient's work capacity at the time of assessment and work capacity within 2 years with intervention will be determined via an ESAt or JCA. Work capacity is assessed in bandwidths of 0 to 7 hours per week, 8 to 14 hours per week, 15 to 22 hours per week, 23 to 29 hours per week or 30 plus hours per week.

Payment eligibility and mutual obligation requirements are based on a recipient's work capacity within 2 years with intervention.

The exception to this is when a person has a degenerative condition and their 'work capacity within 2 years with intervention' is less than their work capacity at the time of assessment. In this case, payment eligibility and mutual obligation requirements are based on 'work capacity at the time of assessment'.

Job seekers with a 'work capacity within 2 years with intervention' of 30 or more hours per week are not considered to have a partial capacity to work.

Policy reference: SS Guide 3.11 Mutual obligation requirements, 1.1.E.104 Employment services assessment (ESAt)

Principal carers in receipt of JSP

Job seekers classified under SSAct section 5 as a principal carer of a child must, unless exempted, meet mutual obligation requirements by complying with approved activities outlined in their EPP.

A principal carer will meet their mutual obligation requirements if they are looking for suitable paid work where the work is of at least 30 hours per fortnight, and participating in any other activities as specified in their EPP.

A principal carer can also choose to fully meet their requirements by undertaking 30 hours per fortnight of (or any combination of) suitable paid work, approved study (where the total number of hours includes contact and non-contact hours) and in some circumstances voluntary work. If the principal carer is not fully meeting their requirements in this way they will generally be required to look for suitable work or undertake other suitable activities as part of their EPP until their requirements are met.

Principal carer job seekers who are meeting their requirements through paid work, study or a combination of paid work and study for a total of at least 30 hours per fortnight are not required to remain connected to their employment services provider or accept any offers of suitable paid work.

Principal carers who are undertaking approved study, by itself or in combination with other suitable activities, who do not fully meet their requirements will be required to accept any suitable paid work that fits around any study that is outlined in their EPP, and is appropriate in respect of their caring responsibilities.

Principal carers who are undertaking voluntary work by itself or in combination with other suitable activities to meet mutual obligation requirements must remain connected to an employment services provider.

Act reference: SSAct section 5(1)-'principal carer'

Policy reference: SS Guide 3.11 Mutual obligation requirements, 3.11.2 Job Plans, 3.11.8 Mutual obligation requirements for principal carer parents

Residence exemption - one-off period of JSP for SCV holders from New Zealand

New Zealand citizens who are the holders of an SCV who arrived in Australia at any time on or after 26 February 2001 and do not meet the definition of an Australian resident for social security purposes can qualify for JSP under certain circumstances.

New Zealand citizens who are SCV holders may be exempt from the residence requirements and able to qualify for a one-off period of payment for up to 6 months of either JSP or YA (subject to other qualification requirements) if:

  • they are the holder of an SCV, and
  • immediately before claiming they have resided in Australia continuously for at least 10 years, which commenced on or after 26 February 2001.

The 6-month period does not start until any relevant waiting and/or preclusion/exclusion periods have been served and payments commence.

Transfer between payments is not permitted under this residence exemption. A temporary absence such as a holiday does not mean that a person ceases to reside in Australia and can be included in the 10 years.

SSAct section 38B may be applied to treat a person in certain circumstances as having received an income support payment in respect of the continuous 6-month period even though the person did not actually receive such a payment during a part or parts of the period, for example due to employment income.

To qualify and retain qualification for payment under this residence exemption the person must be the holder of a non-protected SCV. If a person is granted a different visa they will no longer qualify under these provisions and must serve the NARWP before they may re-qualify for JSP or YA.

An SCV holder who was in Australia on 26 February 2001 is a protected SCV holder, and may be regarded as an Australian resident. For more information regarding protected SCV holders, refer to 3.1.1.10.

Act reference: SSAct section 593 Qualification for JSP, section 7(7) For the purposes of paragraph 540(d)(ii) …, section 38B Notional continuous period of receipt of income support payments, section 23(1)-'waiting period'

Policy reference: SS Guide 9.1.3 New Zealand citizens, 3.1.1.10 Residence requirements, 3.1.2 Waiting & preclusion periods, 3.1.2.40 Newly arrived resident's waiting period (NARWP)

Proper claim

As a general rule, a claim for a payment must be:

  • in writing (includes by electronic means)
  • in an approved form
  • completed
  • signed by the claimant and if relevant, their partner, and
  • lodged in a manner approved by the Secretary (including by electronic means, in person or by mail delivered to a specified place).

The Secretary may approve a different manner and form of a claim.

Act reference: SS(Admin)Act section 16 How to make a claim

Last reviewed: