18.104.22.168 Claim lodgement & verification
Need for a claim
An individual must lodge a claim to become entitled to FTB.
Act reference: FA(Admin)Act section 5 Need for a claim
Who can claim
Only individuals and ACOs can claim FTB.
Act reference: FA(Admin)Act section 6 Who can claim
How to claim
To be effective (1.1.E.10), a claim must be lodged in a form and manner as required by the Secretary. It must be:
- in writing
- on an approved claim form
- signed by the individual, and
- lodged at any Centrelink site.
Act reference: FA(Admin)Act section 7 How to claim
Policy reference: FA Guide 22.214.171.124 Common FTB Claim Requirements
Date of lodgement of a claim
The date of lodgement of a claim is the date it is received by Centrelink. The date of lodgement is relevant in determining the start day, instalment period (1.1.I.100) and the payment delivery day of an instalment claim and may also be relevant in determining whether a past period (1.1.P.60) or bereavement claim (1.1.B.20) is effective or made too late.
Act reference: FA(Admin)Act section 16 Determination of instalment entitlement claim, section 10 Restrictions on claims for payment of FTB for a past period
Policy reference: FA Guide 126.96.36.199 Determining an FTB Claim, 4.3.2 Payment cycles for FTB instalments, 188.8.131.52 Specific requirements for past period claim, 184.108.40.206 Claim action 7 - claim made too late
Verification of a claim
For verification of an FTB child's details, see FA Guide 220.127.116.11.
Claim may be withdrawn or changed
The individual (1.1.A.72) may withdraw the claim or change their claim before it is determined. If the claim is withdrawn it is taken never to have been made. If the individual wishes to change their claim, they must do so in writing and provide any extra information required to allow their eligibility to be assessed.
Act reference: FA(Admin)Act section 12 Claim may be withdrawn or varied