The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. Common FTB claim requirements

Common claim requirements

To be effective (1.1.E.10) a claim must meet all of the basic claim conditions set out in the following table. If any condition is not met, the claim is not effective and the corrective action outlined in column 2 must be taken.

Common claim requirement If requirement is not met see …
Claim is made in the form and manner specified by DSS Claim action 1 - proper claim not made
Applicant has answered all relevant questions Claim action 2 - claim not complete
Applicant has provided all requested supporting documentation Claim action 2 - claim not complete
Applicant provided for each TFN claim person (1.1.T.50) or TFN substitution person:

  • a TFN, or
  • a TFN statement, or
  • is eligible for an exemption from the TFN requirements. Claim action 3 - TFN not provided

Specific claim requirements

Once the claim meets all the common claim requirements, the specific claim requirements for the type of claim must be met. If there is more than one type of claim within the assessment the claims must be processed in the order they appear in the following table.

Claim type See …
Past period claim (1.1.P.60) Specific requirements for past period claim
Bereavement claim (1.1.B.20) Specific requirements for bereavement claim
Instalment claim (1.1.I.100) Specific requirements for FTB instalment claims

Act reference: FA(Admin)Act section 7 How to claim, section 8 Tax file number requirement to be satisfied for claims for FTB by instalment or for a past period to be effective, section 8A Tax file number requirement to be satisfied for claim in substitution because of the death of another individual to be effective

Policy reference: FA Guide 4.2.1 Summary of the FTB claim process, TFN requirements for FTB, Exemption from TFN requirements for FTB

Last reviewed: