The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. Notification & recipient obligations for HEAS

Notification & reviews

HEAS (formerly PLS) recipients must meet all the obligations and requirements associated with the pension they are receiving, or are qualified for (

Explanation: HEAS recipients must be qualified for a relevant social security payment.

HEAS recipients must ALSO notify Centrelink within the 14-day notification period, if:

  • there is a change in circumstances affecting the real asset that is being used to secure the loan (see explanation), OR
  • they marry or become a member of a couple (1.1.M.120), OR
  • they separate from their partner, OR
  • they become bankrupt or subject to a personal insolvency agreement.

Explanation: This includes changes to insurance or if additional mortgages are put upon the real assets. It is particularly important if the event has reduced the value of the real asset. This also includes other financial arrangements where the property offered as HEAS security is used to guarantee a loan for a third party.

Act reference: SSAct section 23(1)-'social security payment', section 23(1)-'social security pension'

Policy reference: SS Guide Notification & recipient obligations for Age, 3.5.1 PP - qualification & payability, Notification & recipient obligations for DSP, Supplementary benefits & employment assistance for CP recipients

Last reviewed: