The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

1.1.C.110 Claimant decision


A claimant decision is one that can be reviewed by Centrelink or an ARO under PPLAct section 206, unless the decision was made personally by a PPL agency representative. Any person, other than a person acting in their capacity as an employer, whose interests are affected by a claimant decision can apply for review of the decision.

Act reference: PPLAct section 206 Internal review-application for review of claimant decision

Policy reference: PPL Guide 7.1.1 Own-initiative reviews, 7.2.1 AAT first review of claimant decisions

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