The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. Waiver of debts - special circumstances


Centrelink may waive the right to recover all or part of a debt if it is satisfied that:

  • the debt did not result wholly or partly from the debtor or another person knowingly making a false or misleading statement or representation, or failing or omitting to comply with the PPLAct
  • there are special circumstances (other than financial hardship alone) that make it desirable to waive the debt, or part of the debt, and
  • it is more appropriate to waive the debt (or part of the debt), than to write it off.

Act reference: PPLAct section 199 Waiver of debts—special circumstances

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