The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication intended only as a guide to social security payments. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. DOP reviews - general provisions


This topic explains the general provisions for DOP reviews and covers the following:

  • 2 yearly review, and
  • change in eligibility criteria reviews.

2 yearly review

A 2 yearly review is set at grant when the circumstances causing eligibility may change.

Example: If the individual receiving the payment states that the whereabouts of the surviving parent (1.1.S.450) is unknown. A biennial review, querying whether the parent's whereabouts have become known:

  • addresses the possibility of the individual's failure to notify of such an event, and
  • ensures the DOP eligibility requirements still remain and that correct entitlement continues.

If payment is to continue after a review, another review must be set for 2 years time, or sooner if appropriate.

Change in eligibility criteria reviews

Reviews are carried out when a change in eligibility criteria is:

  • notified, or
  • anticipated.

Example: If the individual knows the expected date of:

  • a surviving parent's

    • court or sentencing hearing if the parent is on remand, or
    • release from prison, or
    • discharge from a psychiatric hospital, or nursing home (1.1.N.140), or
  • the child's adoption, or
  • a refugee child's (1.1.R.110) parent/s arrival in Australia (1.1.A.320).

Reviews should also be set if the case history or local experience identifies any cases where a scheduled review is warranted.

Policy reference: SS Guide DOP reviews - parent's location unknown, adoption, arrival of refugee's parent

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