The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

1.1.R.10 Reconciliation (CCS)


For the purposes of CCS, reconciliation (also known as balancing) of entitlement occurs when the CCS claimant meets the reconciliation conditions. Reconciliation involves reviewing CCS weekly entitlement (1.1.E.30) decisions for an individual (1.1.I.90) for an income year. Reconciliation can only occur once an individual (and their partner (1.1.P.30) or partners) has settled their tax affairs, usually by lodging a tax return, or notifying Centrelink that they are not required to lodge a tax return and confirming their income.

The primary information used for the reconciliation process for CCS includes:

  • the individual's (and any partners) adjusted ATI (1.1.A.20) (usually supplied by the ATO), and
  • session reports (1.1.S.35) submitted by approved providers for sessions of care (1.1.S.40) provided in the relevant income year (1.1.R.23).

An individual's ongoing entitlement and eligibility for CCS is affected where individuals do not meet the reconciliation conditions by certain times. Reconciliation ensures individuals have received their correct entitlement for the relevant income year. If an individual has been underpaid, a top-up payment by Centrelink will be credited to their nominated bank account. If they have been overpaid, Centrelink will contact them to make recovery arrangements.

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