The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

1.1.R.10 Reconciliation (CCS)

Definition

For the purposes of CCS, reconciliation (also known as balancing) of entitlement occurs when the CCS claimant meets the reconciliation conditions. Reconciliation involves reviewing CCS weekly entitlement (1.1.E.30) decisions for an individual (1.1.I.90) for an income year. Reconciliation can only occur once an individual (and their partner (1.1.P.30) or partners) has settled their tax affairs, usually by lodging a tax return, or notifying Centrelink of their ATI if they and/or their partner are not required to lodge an income tax return.

The primary information used for the reconciliation process for CCS includes:

  • the individual's (and any partners) ATI (1.1.A.20) (usually supplied by the ATO), and
  • session reports (1.1.S.35) submitted by approved providers for sessions of care (1.1.S.40) provided in the relevant income year (1.1.R.23).

An individual's ongoing entitlement and eligibility for CCS is affected where they do not meet the reconciliation conditions by certain times. Reconciliation ensures individuals have received their correct entitlement for the relevant income year. If an individual has been underpaid, Centrelink will credit a top-up payment to their nominated bank account. If they have been overpaid, Centrelink will contact them to make recovery arrangements.

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