The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

1.1.V.70 Voluntary work


Voluntary work is work that a recipient undertakes for an approved organisation:

  • willingly, AND
  • without payment other than for out-of-pocket expenses.

Different eligibility rules apply for recipients wishing to undertake voluntary work to satisfy or partially satisfy mutual obligation requirements, depending on their age, their assessed work capacity, whether they are a principal carer of a child, and duration receiving income support.

Unpaid work performed under a CSO is NOT considered to be voluntary work.

Act reference: SS(Admin)Act section 40R Persons engaged in work

Policy reference: SS Guide Voluntary work

Definition: MOB

See for voluntary work arrangements for the purposes of MOB.

Last reviewed: