1.1.A.350 Authorised review officer (ARO)


This definition applies to all payments.


An ARO is a Services Australia officer who has been authorised to conduct an internal formal review of a decision. The ARO is someone who has not been involved in the original decision and can change the decision if it is not correct.

Act reference: SS(Admin)Act Schedule 1 clause 1-'authorised review officer'

Last reviewed: