4.2.4.80 Claim action 8 - instalment claim required
Is a letter required?
Yes.
Content of the letter
Advise the applicant (1.1.A.72) that an FTB instalment claim is required in the form and manner required by the Secretary.
Advise the applicant that the date of the instalment claim will be the date the claim was originally lodged if the claim is returned within 14 days of the applicant being advised of the need for the claim.
If the instalment claim is lodged within the specified timeframe, the past period claim (1.1.P.60) becomes effective.
Policy reference: FA Guide 4.2.2.20 Specific requirements for past period claim
Consequences of not complying with the request
Failure to return the form or attend an interview within 14 days stops the past period claim from being effective (1.1.E.10).
The applicant should be advised an ineffective claim cannot be reinstated by any Centrelink action, and if they want to test their eligibility for FTB in the future they must lodge a new claim.
Record-keeping
An electronic or paper file record of this advice should be kept.
Policy reference: FA Guide 4.2.2.20 Specific requirements for past period claim