Claim action 4 - second claim lodged

Is a letter required?


What to do

Centrelink should advise the individual (1.1.A.72) they have already lodged an FTB claim of this type and that the latest claim is not effective (1.1.E.10) whether or not a determination of the earlier claim has been made yet.


An electronic or paper file record of this advice should be kept.

Policy reference: FA Guide Specific requirements for past period claim, Specific requirements for bereavement claim, Specific requirements for FTB instalment claims

Last reviewed: 11 May 2020