The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

4.2.4.40 Claim action 4 - second claim lodged

Is a letter required?

No.

What to do

Centrelink should advise the individual (1.1.A.72) they have already lodged an FTB claim of this type and that the latest claim is not effective (1.1.E.10) whether or not a determination of the earlier claim has been made yet.

Record-keeping

An electronic or paper file record of this advice should be kept.

Policy reference: FA Guide 4.2.2.20 Specific requirements for past period claim, 4.2.2.30 Specific requirements for bereavement claim, 4.2.2.40 Specific requirements for FTB instalment claims

Last reviewed: