4.2.4.40 Claim action 4 - second claim lodged
Is a letter required?
No.
What to do
Centrelink should advise the individual (1.1.A.72) they have already lodged an FTB claim of this type and that the latest claim is not effective (1.1.E.10) whether or not a determination of the earlier claim has been made yet.
Record-keeping
An electronic or paper file record of this advice should be kept.