Claim action 14 - ACO cannot make bereavement claim

Is a letter required?


Content of the letter

Advise the ACO (1.1.A.80) that it cannot make an effective (1.1.E.10) bereavement claim (1.1.B.20) under any circumstances.

Only an individual is eligible to make a bereavement claim:

  • in substitution for another individual (1.1.I.90) who has died, or
  • for an FTB child who has died.


An electronic or paper file record of this advice should be kept.

Policy reference: FA Guide Specific requirements for bereavement claim

Last reviewed: 20 March 2019