The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia. Claim action 14 - ACO cannot make bereavement claim

Is a letter required?


Content of the letter

Advise the ACO (1.1.A.80) that it cannot make an effective (1.1.E.10) bereavement claim (1.1.B.20) under any circumstances.

Only an individual is eligible to make a bereavement claim:

  • in substitution for another individual (1.1.I.90) who has died, or
  • for an FTB child who has died.


An electronic or paper file record of this advice should be kept.

Policy reference: FA Guide Specific requirements for bereavement claim

Last reviewed: