The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.

Keyword index

Keyword: general provisions

1.1.A.320 Australia
1.1.A.330 Australian resident
1.1.A.350 Authorised review officer (ARO)
1.1.C.25 Care situations
1.1.C.250 Compensation affected payment
1.1.C.280 Compulsorily preserved superannuation benefits (CPSB)
1.1.D.22 Date of notification
1.1.D.235 Domestic & family violence
1.1.D.40 Debt
1.1.D.55 Delivery day
1.1.D.70 Dependent child
1.1.E.102 Employment income
1.1.E.170 Exempt asset
1.1.E.180 Exempt lump sums
1.1.F.60 Family member
1.1.F.130 Financial asset
1.1.F.135 Financial investments
1.1.G.80 Guardian
1.1.I.04 Illness separated couple
1.1.I.40 Income, income amount
1.1.I.70 Income stream
1.1.P.127 Payment nominee
1.1.P.310 Portability, proportional portability
1.1.P.377 Preservation age
1.1.P.470 Psychiatric confinement
1.1.Q.10 Qualification
1.1.Q.15 Qualifying Australian residence
1.1.R.110 Refugee
1.1.R.240 Respite care couple
1.1.S.60 Seasonal work
1.1.S.120 Severe financial hardship - assets test hardship
1.1.S.210 Social security payment
1.1.U.20 Unavoidable or reasonable expenditure (JSP, YA, PP, Austudy)
1.1.V.40 Visa
1.3.1 Beneficial administration of the Act
1.3.3 Privacy & confidentiality
1.3.4.10 Duty of care
1.3.4.20 Duty of care when giving advice or information
1.3.4.30 Duty to invite claims or volunteer information
2.2 Verification
2.2.1.10 General procedures for confirming & verifying identity
2.2.1.40 Persons experiencing difficulty with identity confirmation & verification
2.2.2 Verifying personal details
2.2.5 Verifying membership of a couple
2.2.5.10 Types of member of a couple relationships
2.2.5.30 Determining member of a couple relationships
2.2.5.70 Determining a respite care couple
2.2.5.80 Determining treatment of claimant/recipient with partner in gaol - general provisions
3.1.1.10 Residence requirements
3.1.2 Waiting & preclusion periods
3.1.11 Working credit
3.10.2.20 Entitlement period - general rules
3.10.2.30 Alignment of an entitlement period for partnered recipients
3.1.2.40 Newly arrived resident's waiting period (NARWP)
3.8.1.40 Notification, verification & recipient obligations for RA
3.10.2.60 Recipients who receive multiple payments
3.1.2.70 Exemptions from waiting periods
3.1.3 Notification & recipient obligations
3.1.5.10 When do bereavement payments apply
3.1.5.20 General information about bereavement payments
3.1.6.10 General payability provisions
3.1.7.70 SWPP - changes to marital status
3.1.8 Dates of effect of claim determinations
3.8.1.90 Temporary accommodation & RA
3.10.2.80 Recipient loses entitlement
3.10.3.10 Timing of payment delivery
3.10.3.60 Partnered recipients - payment delivery
3.10.3.80 Changing a payment delivery day
3.10.4.10 General notification period - 14 days
3.10.4.20 Notification period for bereavement events - 28 days
3.10.5.10 General date of effect rules
3.10.5.50 Adverse determinations - date of effect
4.7.1.10 General Provisions for Sole Traders & Partnerships
4.12 Means Test Treatment of Private Trusts & Private Companies from 01/01/2002
4.2 Means tests & limits
4.2.3 Pensions & benefits assets tests
4.3.5.10 How income from DVA is assessed
4.4.1 General Provisions for Deeming
4.4.2 Deeming of Financial Investments
4.6.2 Assets that are exempt from assessment
4.6.3 Assessing the principal home
4.6.4 Assessing special residences & aged accommodation
4.6.5 Assessing personal assets & financial investments
4.6.7 Asset hardship rules
4.6.8 Assessing land adjacent to the principal home
4.12.11 Primary Production Controlled Private Trusts & Controlled Private Companies
4.9.7 Social Security Treatment of Structured Settlements
4.12.6 Assessment of Capital Injections to Controlled Private Trusts & Controlled Private Companies
4.13 Compensation
5.1.8.30 Common provisions affecting calculation of a rate
5.3.1.20 Taxation deductions
5.4 Advance payments
5.4.1.40 Payment methods for advance payments - benefits & pensions
5.4.1.50 Repayment of advance payments - benefits & pensions
6.1.1 General Provisions, Causes & Types of Income & Assets Reviews
6.1.1.10 General provisions for income & assets reviews
6.1.1.20 Causes & types of income & assets reviews
6.1.2 Change in Circumstance Reviews
6.3.1 Non-payment-specific overpayments
6.4 Compensation Recovery
7.1.1.20 Summary of Portability under International Social Security Agreements
7.1.2.10 General rules of portability
7.2.2.60 Post departure reviews of portable payments
7.2.3.20 General provisions - changing payment types when a recipient is outside Australia
8.1.1.10 General claim requirements
8.1.1.20 Claim lodgement - general provisions
8.1.1.60 Contacting Services Australia about a claim
8.1.1.70 Incorrect claims
8.1.1.75 Inappropriate claims
8.1.3.10 Provision of information
8.1.3.20 Providing TFN Information
8.1.5 Claims from recipients with possible entitlement to a CFP
8.1.7.10 Guidelines for social worker involvement
8.1.8 Interviews
8.2.1 Transfers
8.2.2 Reclaiming a payment
8.3.1 Start days - general provisions
8.3.2 Start days for early claims
8.3.3.10 Backdated start days - general provisions
8.4 Payment methods
8.4.1.10 Regular direct credit payments
8.4.1.30 Payments to a third party
8.4.1.40 Deductions from payments
8.4.1.50 Rounding
8.4.3 Protection of payment
8.5 Nominees
8.6.1 Date of effect of determinations - summary of legislation
8.6.2 Date of effect of determinations relating to claims
8.6.3 Date of effect of favourable determinations (not involving working credit or student income bank)
8.6.4 Date of effect of adverse determinations & automatic cancellations & variations (not involving working credit or student income bank)
8.6.6 Summary of rules for date of effect - determinations not involving working credit or student income bank
8.6.7 Summary of rules for date of effect - determinations involving working credit or student income bank