The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.
- 1.1.M.55 Minimum amount (FTB advance)
- 1.1.O.10 Officer
- 1.1.P.140 Protected information
- 1.1.T.50 TFN definitions (FTB, SIFS, SBP)
- 4.1.1.70 TFN requirements for SBP
- 4.1.3.30 Responsibilities of nominees
- 4.1.4 Early claims for family assistance
- 7.1.2 FA debts - individuals & ACOs
- 1.1.B.20 Bereavement claim, claim in substitution
- 1.1.E.10 Effective claim (FTB)
- 1.1.P.60 Past period claim (FTB)
- 2.2.2 Death of an individual eligible for FTB
- 4.2.1.10 Claim lodgement & verification
- 4.2.2.10 Common FTB claim requirements
- 4.2.2.30 Specific requirements for bereavement claim
- 4.2.4.20 Claim action 2 - claim not complete
- 5.1.1.10 Power to obtain information
- 5.2.2 Information required for instalment claims
- 5.2.3 Information required for past period claims - former partners
- 6.4.3.40 Prohibition of FTB based on an estimate
- 6.4.3.70 Non-entitlement to FTB based on an estimate due to 3 or more non-lodger decisions
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.3.1.10 FTB payment delivery choices
- 4.3.3 Instalments paid by direct credit
- 4.3.4 Instalments paid by other means
- 4.4.1 Reasons for FTB reassessment
- 4.4.5.40 Failure to nominate bank account details
- 4.1.1.10 TFN requirements for FTB
- 4.1.1.20 Exemption from TFN requirements for FTB
- 4.1.1.40 TFN requirements for non-residents
- 4.2.2.10 Common FTB claim requirements
- 4.4.1 Reasons for FTB reassessment
- 4.1.1.10 TFN requirements for FTB
- 4.1.1.20 Exemption from TFN requirements for FTB
- 4.1.1.40 TFN requirements for non-residents
- 4.2.2.10 Common FTB claim requirements
- 4.2.2.20 Specific requirements for past period claim
- 4.2.2.40 Specific requirements for FTB instalment claims
- 2.2.3 NBS & NBU eligibility for individuals
- 4.2 Claims for FTB
- 4.2.1.10 Claim lodgement & verification
- 4.2.2.20 Specific requirements for past period claim
- 4.2.3.20 Determining an FTB claim
- 4.3.1.10 FTB payment delivery choices
- 5.2.3 Information required for past period claims - former partners
- 6.4.3.70 Non-entitlement to FTB based on an estimate due to 3 or more non-lodger decisions
- 1.1.E.10 Effective claim (FTB)
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.2.3.10 Restrictions on determining FTB claims
- 3.2.8.10 Initial estimate when making a claim
- 4.2.2.30 Specific requirements for bereavement claim
- 4.2.3.10 Restrictions on determining FTB claims
- 4.2.4.130 Claim action 13 - taxable income not assessed
- 6.4.3.40 Prohibition of FTB based on an estimate
- 6.4.3.70 Non-entitlement to FTB based on an estimate due to 3 or more non-lodger decisions
- 4.2.3.10 Restrictions on determining FTB claims
- 4.2.4.130 Claim action 13 - taxable income not assessed
- 4.2.3.10 Restrictions on determining FTB claims
- 4.2.4.100 Claim action 10 - ATO has not actioned TFN request
- 4.2.4.110 Claim action 11 - ATO advises Centrelink no TFN
- 4.4.1 Reasons for FTB reassessment
- 4.2.3.10 Restrictions on determining FTB claims
- 4.2.4.150 Claim action 15 - bank details not provided within 28 days
- 4.3.3 Instalments paid by direct credit
- 4.4.1 Reasons for FTB reassessment
- 4.4.5.40 Failure to nominate bank account details
- 1.1.E.30 Entitlement (FTB, CCS, ACCS)
- 4.2.1.10 Claim lodgement & verification
- 4.2.3.20 Determining an FTB claim
- 6.4.3.70 Non-entitlement to FTB based on an estimate due to 3 or more non-lodger decisions
- 1.1.E.30 Entitlement (FTB, CCS, ACCS)
- 4.2.3.20 Determining an FTB claim
- 6.4.3.70 Non-entitlement to FTB based on an estimate due to 3 or more non-lodger decisions
- 1.1.B.20 Bereavement claim, claim in substitution
- 4.2.2.30 Specific requirements for bereavement claim
- 4.2.3.20 Determining an FTB claim
- 1.1.M.65 Modified entitlement method (FTB)
- 3.1.3 Apportioning income test reductions between FTB Part A components
- 3.1.7.20 Estimating maintenance income
- 3.1.7.22 Maintenance income - disbursement method
- 3.1.7.23 Maintenance income - modified entitlement method
- 3.1.9.20 Income test - FTB Part B
- 3.2.1 Adjusted taxable income - general provisions
- 3.2.8.10 Initial estimate when making a claim
- 4.2.2.30 Specific requirements for bereavement claim
- 4.2.3.10 Restrictions on determining FTB claims
- 4.2.3.20 Determining an FTB claim
- 4.4.1 Reasons for FTB reassessment
- 4.4.3 Estimate of income not reasonable
- 4.9.1 Overview of new financial year assessments
- 4.9.3 Outcomes of new financial year assessments
- 5.2.2 Information required for instalment claims
- 6.4.3.40 Prohibition of FTB based on an estimate
- 1.1.I.82 Indexation factor
- 1.1.I.85 Indexed income - actual or estimate (FTB)
- 3.1.1.10 Calculating a rate of FTB - overview
- 3.1.3 Apportioning income test reductions between FTB Part A components
- 3.1.4.10 Method 1 - calculating the maximum rate of FTB Part A
- 3.1.4.40 Income test - FTB Part A Method 1
- 3.1.8.10 Method 2 - calculating the maximum rate of FTB Part A
- 3.1.9.20 Income test - FTB Part B
- 3.2.1 Adjusted taxable income - general provisions
- 4.4.1 Reasons for FTB reassessment
- 4.9.1 Overview of new financial year assessments
- 4.9.3 Outcomes of new financial year assessments
- 1.1.I.82 Indexation factor
- 1.1.I.85 Indexed income - actual or estimate (FTB)
- 3.1.1.10 Calculating a rate of FTB - overview
- 3.1.3 Apportioning income test reductions between FTB Part A components
- 3.1.4.10 Method 1 - calculating the maximum rate of FTB Part A
- 3.1.4.40 Income test - FTB Part A Method 1
- 3.1.8.10 Method 2 - calculating the maximum rate of FTB Part A
- 3.1.9.20 Income test - FTB Part B
- 3.2.1 Adjusted taxable income - general provisions
- 4.4.1 Reasons for FTB reassessment
- 4.9.1 Overview of new financial year assessments
- 4.9.3 Outcomes of new financial year assessments
- 4.4.1 Reasons for FTB reassessment
- 4.9.1 Overview of new financial year assessments
- 4.9.3 Outcomes of new financial year assessments
- 1.1.A.30 Adjustment payment (FTB)
- 1.1.I.100 Instalment amount, instalment claim, instalment period (FTB)
- 4.3.2 Payment cycles for FTB instalments
- 4.3.3 Instalments paid by direct credit
- 1.1.N.40 Notification period
- 2.1.1.60 Change of care of an FTB child
- 4.4.8 Review of FTB entitlements
- 5.2.1.10 Change of circumstances - general provisions
- 5.2.1.20 Change of eligibility circumstances
- 5.2.1.30 Change of rate circumstances
- 5.2.2 Information required for instalment claims
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.3.3 Instalments paid by direct credit
- 4.4.5.40 Failure to nominate bank account details
- 4.2.2.20 Specific requirements for past period claim
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.4.1 Reasons for FTB reassessment
- 4.2.2.20 Specific requirements for past period claim
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.3.3 Instalments paid by direct credit
- 4.4.1 Reasons for FTB reassessment
- 4.4.5.40 Failure to nominate bank account details
- 4.3.1.10 FTB payment delivery choices
- 4.4.1 Reasons for FTB reassessment
- 4.4.5.20 Income tax return not lodged
- 6.4.1.40 Outcomes of reconciliation
- 6.4.3.20 Non-lodger process
- 6.4.3.30 Outcomes of non-lodger process
- 6.4.3.40 Prohibition of FTB based on an estimate
- 6.4.3.60 Removal of prohibition of FTB based on an estimate
- 6.4.4.20 Reconciliation - ex-partners
- 3.2.1 Adjusted taxable income - general provisions
- 4.2.2.20 Specific requirements for past period claim
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.4.1 Reasons for FTB reassessment
- 4.4.3 Estimate of income not reasonable
- 4.2.2.20 Specific requirements for past period claim
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.4.1 Reasons for FTB reassessment
- 4.4.6 Income support claim pending for FTB or regular care child
- 4.4.7 Individual requests cancellation of FTB
- 4.2.2.20 Specific requirements for past period claim
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.4.1 Reasons for FTB reassessment
- 4.4.4 Reassessment of FTB - income support cancelled or employment income nil rate period
- 4.4.5.10 Failure to provide information - general provisions
- 4.2.2.20 Specific requirements for past period claim
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.4.1 Reasons for FTB reassessment
- 4.4.5.30 Failure to notify change of address
- 4.2.2.20 Specific requirements for past period claim
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.4.1 Reasons for FTB reassessment
- 4.2.2.20 Specific requirements for past period claim
- 4.2.2.40 Specific requirements for FTB instalment claims
- 4.4.1 Reasons for FTB reassessment
- 1.1.F.60 Full-time secondary study (FTB)
- 4.4.1 Reasons for FTB reassessment
- 4.4.2.10 Change in non-income related circumstances
- 4.4.2.20 Change in income related circumstances
- 4.4.8 Review of FTB entitlements
- 3.2.8.20 Estimate following cancellation of income support payment or during employment income nil rate period
- 3.2.8.30 Revised estimates
- 4.4.1 Reasons for FTB reassessment
- 4.4.2.20 Change in income related circumstances
- 4.4.4 Reassessment of FTB - income support cancelled or employment income nil rate period
- 4.9.1 Overview of new financial year assessments
- 4.9.3 Outcomes of new financial year assessments
- 6.2 Internal reviews
- 1.2.8.10 FTB advance payments - details
- 3.2.8.10 Initial estimate when making a claim
- 3.2.8.30 Revised estimates
- 4.3.1.30 Mandatory continuous adjustment of FTB instalments
- 1.2.1 Family tax benefit (FTB) - description
- 4.3.1.10 FTB payment delivery choices
- 6.4.1.40 Outcomes of reconciliation
- 6.4.4.20 Reconciliation - ex-partners
- 1.1.N.31 Non-entitlement to FTB due to 3 or more non-lodger decisions
- 1.1.P.135 Prohibition of FTB based on an estimate
- 4.4.5.20 Income tax return not lodged
- 6.4.3.20 Non-lodger process
- 6.4.3.30 Outcomes of non-lodger process
- 6.4.3.40 Prohibition of FTB based on an estimate
- 6.4.3.60 Removal of prohibition of FTB based on an estimate
- 7.1.1 FA debts - general provisions
- 1.1.P.135 Prohibition of FTB based on an estimate
- 6.4.3.40 Prohibition of FTB based on an estimate
- 6.4.3.50 Deferral of prohibition of FTB based on an estimate
- 6.4.3.60 Removal of prohibition of FTB based on an estimate
- 7.1.1 FA debts - general provisions
- 1.1.P.135 Prohibition of FTB based on an estimate
- 6.4.3.40 Prohibition of FTB based on an estimate
- 6.4.3.50 Deferral of prohibition of FTB based on an estimate
- 6.4.3.60 Removal of prohibition of FTB based on an estimate
- 1.1.P.135 Prohibition of FTB based on an estimate
- 6.4.3.40 Prohibition of FTB based on an estimate
- 6.4.3.60 Removal of prohibition of FTB based on an estimate
- 1.1.N.31 Non-entitlement to FTB due to 3 or more non-lodger decisions
- 6.4.3.30 Outcomes of non-lodger process
- 6.4.3.40 Prohibition of FTB based on an estimate
- 6.4.3.70 Non-entitlement to FTB based on an estimate due to 3 or more non-lodger decisions
- 1.1.N.32 Non-entitlement to payment of FTB based on an estimate due to underestimation of income
- 6.6.1 Non-entitlement to FTB based on an estimate due to underestimation of income
- 6.6.2 Effect of non-entitlement due to underestimation of income
- 6.6.3 Non-entitlement to FTB based on an estimate due to underestimation of income - exceptions
- 6.6.1 Non-entitlement to FTB based on an estimate due to underestimation of income
- 6.6.3 Non-entitlement to FTB based on an estimate due to underestimation of income - exceptions
- 1.1.A.55 Advance assessment day (FTB advance)
- 1.2.8 FTB advance - description
- 2.7 Entitlement to FTB advance payment
- 1.1.A.55 Advance assessment day (FTB advance)
- 1.2.8 FTB advance - description
- 1.2.8.10 FTB advance payments - details
- 1.2.8.20 Variations to FTB advance repayment period
- 2.7 Entitlement to FTB advance payment
- 4.3.1.10 FTB payment delivery choices
- 6.4.1.20 Payments affected by reconciliation
- 7.4 Child support debts
- 1.1.A.55 Advance assessment day (FTB advance)
- 1.2.8 FTB advance - description
- 2.7 Entitlement to FTB advance payment
- 7.4 Child support debts
- 1.1.M.25 Maximum amount (FTB advance)
- 1.1.M.55 Minimum amount (FTB advance)
- 1.1.S.105 Standard reduction (FTB)
- 1.2.8 FTB advance - description
- 3.1.11 Advance payment of FTB Part A
- 4.3.1.10 FTB payment delivery choices
- 6.4.1.20 Payments affected by reconciliation
- 7.1.2 FA debts - individuals & ACOs
- 3.2.1 Adjusted taxable income - general provisions
- 3.2.8.10 Initial estimate when making a claim
- 4.1.1.70 TFN requirements for SBP
- 4.15.1 Claims for SBP
- 1.2.19 Stillborn baby payment (SBP) - description
- 4.15.3 Payment of SBP
- 4.3.3 Instalments paid by direct credit
- 1.2.11 Single income family supplement (SIFS) - description
- 4.1.1.50 TFN requirements for SIFS
- 4.1.1.60 Exemption from TFN requirements for SIFS
- 4.14 Claims for SIFS
- 2.6.1 CCS eligibility
- 4.6.1.10 CCS - making an effective claim
- 4.6.1.20 CCS - determination on effective claim
- 2.6.5.10 CCS - individual confirmation of enrolment
- 2.8.2.40 ACCS (grandparent) - applications
- 2.8.4.70 ACCS (transition to work) - time limits
- 3.5.4 Calculating CCS entitlement
- 5.2.1.50 ACCS - change of circumstances
- 6.4.1.30 Reconciliation process
- 3.2.1 Adjusted taxable income - general provisions
- 3.2.8.30 Revised estimates
- 4.9.1 Overview of new financial year assessments
- 4.9.3 Outcomes of new financial year assessments
- 5.2.1.40 CCS & ACCS - change in activity/income
- 6.2 Internal reviews
- 1.2.6 Child care subsidy (CCS) - description
- 1.2.7 Additional child care subsidy (ACCS) - description
- 3.2.8.30 Revised estimates
- 3.5.4 Calculating CCS entitlement
- 4.1.2 Protection of payment
- 6.4.1.30 Reconciliation process
- 1.2.6 Child care subsidy (CCS) - description
- 1.2.7 Additional child care subsidy (ACCS) - description
- 4.6.1.30 CCS - initial payments
- 1.1.N.40 Notification period
- 2.6.2.10 CCS - eligibility for children aged 13 & under & attending secondary school or aged 14 or above
- 2.6.4 CCS eligibility - death of an eligible child or recipient
- 3.5.2.10 CCS - activity test - general
- 3.5.2.40 CCS - other recognised activities
- 3.5.3 CCS - hourly rate caps
- 5.2.1.10 Change of circumstances - general provisions
- 5.2.1.40 CCS & ACCS - change in activity/income
- 5.2.1.50 ACCS - change of circumstances
- 6.2 Internal reviews
- 1.1.D.60 Debt, debtor
- 4.1.2 Protection of payment
- 7.1.1 FA debts - general provisions
- 7.2.3 Debt recovery from FA entitlement
- 1.1.D.60 Debt, debtor
- 2.1.1.110 Death of an FTB or regular care child
- 4.4.2.10 Change in non-income related circumstances
- 6.4.5.30 Death of FTB or regular care child
- 7.1.1 FA debts - general provisions
- 7.1.2 FA debts - individuals & ACOs
- 1.1.D.60 Debt, debtor
- 1.2.8.10 FTB advance payments - details
- 1.2.8.20 Variations to FTB advance repayment period
- 6.4.1.20 Payments affected by reconciliation
- 6.4.3.20 Non-lodger process
- 6.4.3.30 Outcomes of non-lodger process
- 7.1.2 FA debts - individuals & ACOs
- 7.6 FTB advance debts
- 1.1.D.60 Debt, debtor
- 6.4.1.30 Reconciliation process
- 7.1.1 FA debts - general provisions
- 7.1.2 FA debts - individuals & ACOs
- 7.1.3 FA debts - CCS approved providers
- 1.1.D.60 Debt, debtor
- 6.4.1.30 Reconciliation process
- 7.1.1 FA debts - general provisions
- 7.1.2 FA debts - individuals & ACOs
- 7.1.3 FA debts - CCS approved providers
- 7.2.10 Debt recovery of CCS/ACCS by offsetting - prior to reconciliation
- 5.1.1.10 Power to obtain information
- 5.1.1.20 Obtaining information about debtors
- 5.1.2 Comparing information with other agencies
- 6.4.1.30 Reconciliation process
- 6.4.3.40 Prohibition of FTB based on an estimate
- 7.1.1 FA debts - general provisions
- 7.2.1 Debt recovery - general provisions
- 7.2.10 Debt recovery of CCS/ACCS by offsetting - prior to reconciliation
- 7.2.2 Debt recovery by deduction
- 6.4.3.40 Prohibition of FTB based on an estimate
- 7.1.1 FA debts - general provisions
- 7.2.2 Debt recovery by deduction
- 7.3.1.30 Capacity to pay a debt
- 7.3.2.30 Waiving a small debt
- 6.4.1.30 Reconciliation process
- 6.4.3.60 Removal of prohibition of FTB based on an estimate
- 7.2.2 Debt recovery by deduction
- 7.2.3 Debt recovery from FA entitlement
- 7.3.1.30 Capacity to pay a debt
- 7.3.2.30 Waiving a small debt
- 6.4.1.30 Reconciliation process
- 7.2.5 Debt recovery from income tax refund
- 7.3.1.30 Capacity to pay a debt
- 7.1.1 FA debts - general provisions
- 7.2.10 Debt recovery of CCS/ACCS by offsetting - prior to reconciliation
- 7.3.1.30 Capacity to pay a debt
- 7.3.2.30 Waiving a small debt
- 7.1.4 FA debts - interest charge on debts
- 7.2.2 Debt recovery by deduction
- 7.2.4 Debt recovery by cash
- 1.1.S.45 Severe financial hardship
- 1.1.W.30 Write off
- 6.4.4.20 Reconciliation - ex-partners
- 6.4.5.10 Death of individual
- 7.1.4 FA debts - interest charge on debts
- 7.2.8 Effect of bankruptcy on debt recovery
- 7.3.1.10 Writing-off a debt
- 7.3.1.20 Legally irrecoverable debts
- 7.3.1.30 Capacity to pay a debt
- 7.7.1 Making a departure prohibition order
- 1.1.S.45 Severe financial hardship
- 1.1.W.10 Waive
- 7.3.2.10 Waiving a debt arising from administrative error
- 1.1.W.10 Waive
- 2.1.1.110 Death of an FTB or regular care child
- 6.4.5.30 Death of FTB or regular care child
- 7.3.2.50 Waiver in special circumstances
- 6.4.1 Overview of reconciliation
- 6.4.1.30 Reconciliation process
- 7.2.10 Debt recovery of CCS/ACCS by offsetting - prior to reconciliation
- 1.4.4 Liability of decision makers
- 5.2.1.50 ACCS - change of circumstances
- 6.1 Centrelink review & appeal process
- 6.2 Internal reviews
- 1.1.F.60 Full-time secondary study (FTB)
- 4.15.2 Determination of SBP claims
- 4.3.1.30 Mandatory continuous adjustment of FTB instalments
- 6.1 Centrelink review & appeal process
- 6.2 Internal reviews
- 6.4.1 Overview of reconciliation
- 6.4.1.30 Reconciliation process
- 6.7 SIFS review & payment process
- 7.2.3 Debt recovery from FA entitlement
- 3.5.2.10 CCS - activity test - general
- 5.2.1.40 CCS & ACCS - change in activity/income
- 6.2 Internal reviews
- 6.4.1.30 Reconciliation process
- 3.1.5.70 Exemptions from the maintenance action test
- 6.2 Internal reviews
- 6.4.1.40 Outcomes of reconciliation
- 4.2.3.20 Determining an FTB claim
- 6.1 Centrelink review & appeal process
- 6.2 Internal reviews
- 7.2.3 Debt recovery from FA entitlement
- 6.1 Centrelink review & appeal process
- 6.2 Internal reviews
- 6.4.3.50 Deferral of prohibition of FTB based on an estimate
- 6.7 SIFS review & payment process
- 3.1.6.55 Child support case ended - payer not a parent of the child
- 6.2 Internal reviews
- 6.7 SIFS review & payment process
- 4.1.1.70 TFN requirements for SBP
- 4.15.1 Claims for SBP
- 4.2.4.20 Claim action 2 - claim not complete
- 4.4.4 Reassessment of FTB - income support cancelled or employment income nil rate period
- 4.4.5.10 Failure to provide information - general provisions
- 4.4.8 Review of FTB entitlements
- 5.1.1.10 Power to obtain information
- 5.1.2 Comparing information with other agencies
- 5.1.3.20 Exchanging information within Centrelink
- 4.4.8 Review of FTB entitlements
- 5.1.1.10 Power to obtain information
- 5.1.2 Comparing information with other agencies
- 5.1.3.20 Exchanging information within Centrelink
- 5.2.3 Information required for past period claims - former partners
- 4.4.4 Reassessment of FTB - income support cancelled or employment income nil rate period
- 4.4.5.10 Failure to provide information - general provisions
- 5.1.1.10 Power to obtain information
- 2.1.1.90 Abducted, absent or missing child
- 5.1.3.10 Disclosure of information by Centrelink
- 5.1.3.30 Offences & penalties
- 2.1.1.90 Abducted, absent or missing child
- 4.1.3.10 Payment nominees
- 4.1.3.20 Correspondence nominees
- 4.1.3.30 Responsibilities of nominees
- 5.1.3.10 Disclosure of information by Centrelink
- 1.1.E.25 Enrolment (CCS)
- 4.13.1 CCS enrolment notices
- 4.13.2.10 CCS - CWA enrolment
- 4.13.2.20 CCS - relevant arrangement enrolment
- 2.6.4 CCS eligibility - death of an eligible child or recipient
- 2.6.5 CCS - requirements relating to CWA
- 4.13.1 CCS enrolment notices
- 1.1.A.75 Appropriate state or territory body (ACCS (child wellbeing))
- 1.1.G.13 Giving notice (ACCS (child wellbeing))
- 2.8.1.60 ACCS (child wellbeing) - giving notice
- 2.1.1.110 Death of an FTB or regular care child
- 4.1.3.10 Payment nominees
- 4.3.6 Payments to a third party
- 2.1.1.110 Death of an FTB or regular care child
- 4.1.3.10 Payment nominees
- 4.1.3.20 Correspondence nominees