The Guides to Social Policy Law is a collection of publications designed to assist decision makers administering social policy law. The information contained in this publication is intended only as a guide to relevant legislation/policy. The information is accurate as at the date listed at the bottom of the page, but may be subject to change. To discuss individual circumstances please contact Services Australia.
- 2.2.1.10 General procedures for confirming & verifying identity
- 2.2.1.40 Persons experiencing difficulty with identity confirmation & verification
- 6.7.3.40 Waiver of debt on the basis of special circumstances
- 8.1.4.40 Parenting payment & DOP - documentation required
- 3.15.2.30 ES & holders of a CSHC
- 3.3.3.10 Qualification for Austudy
- 3.4.1.10 Qualification for Age
- 3.5.1.10 Qualification summary for PP
- 3.8.3.10 Qualification for PES
- 7.2.3 Portability determinations, dates of effect & transfers while overseas
- 8.1.1.10 General claim requirements
- 3.4.1.10 Qualification for Age
- 3.4.3.60 Continuation, variation or termination of WA
- 3.5.1.10 Qualification summary for PP
- 3.6.1.12 Qualification for DSP - 15 hour rule
- 7.1.6 Portability for former Australian residents
- 7.2.2 Proportional rate for portable pensions
- 7.2.3 Portability determinations, dates of effect & transfers while overseas
- 8 Administration Act Provisions
- 8.1.1.10 General claim requirements
- 8.2.1 Transfers
- 8.3.3.70 Backdated start days - PP
- 1.2.7.110 Language, literacy & numeracy supplement (LLNS) - description
- 3.8.11 LLNS - qualification & payability
- 3.1.4.30 Payment after release
- 3.11.12.10 Exemption from RapidConnect provisions
- 3.6.1.12 Qualification for DSP - 15 hour rule
- 3.7.4.25 Qualification for CrP - remaining in the home after removal of family member due to domestic or family violence
- 8.1.1.10 General claim requirements
- 8.1.1.60 Contacting Services Australia about a claim
- 8.1.2.50 Deemed refusal of claims
- 3.9.1.80 Start day for HCC
- 3.9.3.50 Start day for CSHC
- 8.1.1.10 General claim requirements
- 8.1.1.60 Contacting Services Australia about a claim
- 8.1.2.50 Deemed refusal of claims
- 3.7.4.25 Qualification for CrP - remaining in the home after removal of family member due to domestic or family violence
- 8.1.1.10 General claim requirements
- 8.1.1.60 Contacting Services Australia about a claim
- 1.1.S.427 Supplementary payment
- 3.6.1.12 Qualification for DSP - 15 hour rule
- 8 Administration Act Provisions
- 8.1.1.10 General claim requirements
- 8.1.1.70 Incorrect claims
- 8.1.1.75 Inappropriate claims
- 3.15.2.30 ES & holders of a CSHC
- 3.2.1.05 Qualification for JSP
- 3.4.1.10 Qualification for Age
- 3.4.1.20 Payability of Age
- 3.5.1.10 Qualification summary for PP
- 3.7.4.10 Qualification for CrP - general provisions
- 8.1.1.10 General claim requirements
- 8.1.1.20 Claim lodgement - general provisions
- 3.4.7.10 Qualification for PBS
- 3.4.7.80 Claiming the PBS bonus
- 8.1.1.50 When to lodge a claim - payment specific provisions
- 1.1.E.190 Exempt partnered person (PBS)
- 1.1.L.80 Lodgement period (PBS)
- 3.4.7.80 Claiming the PBS bonus
- 1.2.6.30 Crisis payment (CrP) - description
- 3.1.1.20 Residence in external territories
- 3.5.1.10 Qualification summary for PP
- 3.6.4.10 Qualification for CP
- 3.7.1.90 Supplementary benefits & assistance for SpB recipients
- 3.7.4.10 Qualification for CrP - general provisions
- 7.1.6 Portability for former Australian residents
- 7.2.3 Portability determinations, dates of effect & transfers while overseas
- 8.1.1.20 Claim lodgement - general provisions
- 8.1.6 Residence requirements
- 3.7.4.10 Qualification for CrP - general provisions
- 9.2.14 Visa subclass ZB 951 Criminal Justice Stay Visa
- 3.1.4.30 Payment after release
- 3.7.4.40 Qualification for CrP - released prisoners
- 8.1.1.80 Claims from prisoners
- 8.3.2 Start days for early claims
- 3.1.8 Dates of effect of claim determinations
- 3.7.4.40 Qualification for CrP - released prisoners
- 3.9.1.100 Termination of HCC
- 8.1.1.80 Claims from prisoners
- 8.1.2.40 Claim determination - payment specific provisions
- 8.3.1 Start days - general provisions
- 3.1.8 Dates of effect of claim determinations
- 3.8.6.10 Qualification for EdEP - JSP & PPP
- 3.8.6.20 Qualification for EdEP - PPS, DSP, CP & SpB
- 8.1.2.50 Deemed refusal of claims
- 3.4.1.10 Qualification for Age
- 3.4.1.50 Notification & recipient obligations for Age
- 3.4.3.10 Qualification for WA
- 3.4.6.10 Qualification for SpNP
- 3.4.6.60 Notification & recipient obligations for SpNP
- 3.5.1.10 Qualification summary for PP
- 3.6.1.12 Qualification for DSP - 15 hour rule
- 3.6.4.10 Qualification for CP
- 7.3.1 CFP legislation & requirements
- 7.3.3 CFP notices & reasonable action requirements
- 8.1.5 Claims from recipients with possible entitlement to a CFP
- 1.1.Q.40 Qualifying study (Austudy, YA, PES, FAA)
- 1.1.R.05 RapidConnect (JSP, YA)
- 3.11.10 Mutual obligation requirements for people receiving SpB
- 3.11.12.10 Exemption from RapidConnect provisions
- 3.11.2 Job Plans
- 3.11.9 Mutual obligation requirements for early school leavers
- 3.2.7.10 Activity requirements for YA
- 3.2.7.20 YA recipients under 18
- 3.5.1.10 Qualification summary for PP
- 3.8.6.10 Qualification for EdEP - JSP & PPP
- 1.1.Q.40 Qualifying study (Austudy, YA, PES, FAA)
- 1.2.1.20 Youth allowance (YA) - description
- 3.11.10 Mutual obligation requirements for people receiving SpB
- 3.11.12.10 Exemption from RapidConnect provisions
- 3.11.14.20 No show, no pay failures
- 3.11.2 Job Plans
- 3.11.3.10 Study & training
- 3.11.3.110 Work for the Dole
- 3.11.3.40 Defence Force Reserves
- 3.11.3.50 Other government programs
- 3.11.4 Points requirement
- 3.11.8 Mutual obligation requirements for principal carer parents
- 3.11.9 Mutual obligation requirements for early school leavers
- 3.2.7.10 Activity requirements for YA
- 3.2.7.20 YA recipients under 18
- 1.1.T.70 Temporary incapacity for work (JSP, YA (job seeker)), or full-time study (YA (student))
- 3.11.3.40 Defence Force Reserves
- 3.11.5.10 Temporary incapacity
- 3.11.5.20 Special circumstances
- 3.11.5.30 Special family circumstances
- 3.11.5.90 Exemption for job seeker with partial capacity to work whose carer is unavailable
- 3.2.4.100 Stability of residence exemption for under 18s
- 3.2.4.110 Major disruptions of the home exemption for under 18s
- 3.2.4.120 Substance abuse exemption for under 18s
- 3.2.4.130 Refugee exemption for under 18s
- 3.2.4.140 Community service/justice order exemption for under 18s
- 3.2.4.150 Exemption for job seeker assistance or case management for under 18s
- 3.2.4.160 Other special circumstance exemption for under 18s
- 3.2.4.20 Temporary incapacity activity test exemption for under 18s
- 3.2.4.30 Physical, psychiatric or intellectual disability or learning difficulty exemption for under 18s
- 3.2.4.70 Caring exemption for under 18s
- 3.2.4.90 Major personal crisis exemption for under 18s
- 1.1.P.415 Principal carer - foster care
- 3.11.5.30 Special family circumstances
- 5.1.1.20 YA - current rates
- 5.1.8.20 Common benefit rates
- 1.1.V.70 Voluntary work
- 3.11.1.10 Setting job search requirements
- 3.11.3.20 Employment
- 3.11.6 Fully meeting requirements
- 3.11.8 Mutual obligation requirements for principal carer parents
- 3.7.4.10 Qualification for CrP - general provisions
- 3.9.3.50 Start day for CSHC
- 4.3.9.40 Income from scholarships
- 8 Administration Act Provisions
- 3.11.14 Consequences for not meeting mutual obligation requirements - Job Seeker Compliance Framework
- 3.11.14.30 Participation payment suspensions, connection failures, non-attendance failures, reconnection failures & penalties
- 3.11.14.20 No show, no pay failures
- 3.11.14.30 Participation payment suspensions, connection failures, non-attendance failures, reconnection failures & penalties
- 3.1.15.30 Work bonus - application
- 3.10.3.30 Some YA payments made weekly
- 3.10.3.35 Weekly payments for most vulnerable people
- 3.10.5.30 New grants - date of effect
- 3.12.1 Pension supplement - qualification & payability
- 5.1.4.10 PP - current rates
- 8 Administration Act Provisions
- 8.4.1.50 Rounding
- 8.4.2.10 Urgent payments
- 8.4.1.10 Regular direct credit payments
- 8.4.1.30 Payments to a third party
- 11.1.4.10 Payment nominees under income management
- 12.1.5 Nominee arrangements under enhanced income management
- 1.2.6.20 Australian Government Disaster Recovery Payment (AGDRP) - description
- 3.7.3.20 Determining the rate of AGDRP
- 3.1.4.30 Payment after release
- 3.7.4.20 Qualification for CrP - extreme circumstances (domestic & family violence) forcing departure from home
- 3.7.4.30 Qualification for CrP - extreme circumstances (other)
- 3.7.4.35 Qualification for CrP - humanitarian entrant
- 3.7.4.40 Qualification for CrP - released prisoners
- 8 Administration Act Provisions
- 8.4.2.20 Hardship advance payment
- 5.4.1.50 Repayment of advance payments - benefits & pensions
- 5.5.1.10 Single Age pensioner, no children
- 5.5.1.20 Pensioner couple, no children
- 5.5.1.30 Single person, 1 child under 13 years
- 5.5.1.40 Pensioner couple, 3 children
- 5.5.1.50 Partnered pensioner, 1 child, partner not a recipient
- 5.5.1.60 Couple, 1 child under 13 years, separated due to ill health
- 5.5.1.70 Single person, no children, receiving RA
- 8.4.1.50 Rounding
- 1.1.R.05 RapidConnect (JSP, YA)
- 1.1.T.147 Transitional applicant (DSP)
- 3.1.3 Notification & recipient obligations
- 3.11.12.10 Exemption from RapidConnect provisions
- 3.11.14.30 Participation payment suspensions, connection failures, non-attendance failures, reconnection failures & penalties
- 3.2.3.40 Start day for YA (student or Australian Apprentice)
- 3.2.7.60 YA study-load - full-time secondary students
- 3.5.1.140 Notification & recipient obligations for PP
- 3.5.2.30 Notification & recipient obligations for DOP
- 3.6.1.50 Payability of DSP
- 3.6.1.55 Transitional arrangements for people granted DSP 11/05/2005 to 30/06/2006
- 3.6.1.90 Notification & recipient obligations for DSP
- 6.2.1 Proof of life certificate (Age, DSP, CP)
- 6.2.5.03 DSP - application of DSP qualification rules at review
- 6.3.9 Confirming employment income
- 7.2.4 Post departure requirements for portable payments
- 8.1.3.10 Provision of information
- 8.1.8 Interviews
- 8.2.1 Transfers
- 8.2.2 Reclaiming a payment
- 6.2.1 Proof of life certificate (Age, DSP, CP)
- 7.2.4 Post departure requirements for portable payments
- 3.5.1.140 Notification & recipient obligations for PP
- 3.5.2.30 Notification & recipient obligations for DOP
- 3.6.1.100 Continuation, variation or termination of DSP
- 3.6.1.10 Qualification for DSP - 30 hour rule
- 3.6.1.12 Qualification for DSP - 15 hour rule
- 3.6.6.20 Payability of MOB
- 6.2.1 Proof of life certificate (Age, DSP, CP)
- 6.2.5.05 DSP - Reviews (Service Updates)
- 8.1.3.10 Provision of information
- 8.1.4.50 Disability & carer - documentation required
- 8.1.8 Interviews
- 3.1.3 Notification & recipient obligations
- 3.4.1.10 Qualification for Age
- 3.4.1.50 Notification & recipient obligations for Age
- 3.4.3.10 Qualification for WA
- 3.4.6.10 Qualification for SpNP
- 3.4.6.60 Notification & recipient obligations for SpNP
- 3.5.1.10 Qualification summary for PP
- 3.5.1.140 Notification & recipient obligations for PP
- 3.5.2.30 Notification & recipient obligations for DOP
- 3.6.1.12 Qualification for DSP - 15 hour rule
- 3.6.4.10 Qualification for CP
- 7.3.1 CFP legislation & requirements
- 7.3.3 CFP notices & reasonable action requirements
- 8.1.3.10 Provision of information
- 8.1.5 Claims from recipients with possible entitlement to a CFP
- 1.1.D.17 Date of action
- 1.1.D.19 Date of event
- 3.1.3 Notification & recipient obligations
- 3.3.3.50 Notification & recipient obligations for Austudy
- 4.9.8.10 Specific provisions for assessing income streams
- 3.1.3 Notification & recipient obligations
- 3.6.7.180 Notification & recipient obligations for CA
- 6.7.1.50 Debts arising from prepayments & certain other payments
- 7.2.1 Pre-departure arrangements for portable payments
- 7.2.4 Post departure requirements for portable payments
- 8.1.3.10 Provision of information
- 8.6.1 Date of effect of determinations - summary of legislation
- 8.6.3 Date of effect of favourable determinations (not involving working credit or student income bank)
- 1.1.N.126 Notification reporter
- 1.1.S.350 Statement reporter
- 3.1.3 Notification & recipient obligations
- 3.1.5.25 Bereavement payment provisions for single pensioners
- 3.2.1.70 Notification & recipient obligations for JSP
- 3.2.3.60 Notification & recipient obligations for YA
- 3.3.1.60 Notification & recipient obligations for PA
- 3.3.3.50 Notification & recipient obligations for Austudy
- 3.4.3.50 Notification & recipient obligations for WA
- 3.5.1.140 Notification & recipient obligations for PP
- 3.5.1.150 Continuation, variation or termination of PP
- 3.6.1.90 Notification & recipient obligations for DSP
- 3.6.4.140 Notification & recipient obligations for CP
- 3.6.7.180 Notification & recipient obligations for CA
- 3.8.1.50 Continuation, variation or termination of RA
- 3.8.1.55 Date of effect & arrears of RA
- 6.2.5.40 DSP- review of income from supported employment
- 6.2.7.10 RA reviews
- 6.3.9 Confirming employment income
- 7.2.1 Pre-departure arrangements for portable payments
- 7.2.4 Post departure requirements for portable payments
- 8.1.3.10 Provision of information
- 8.6.1 Date of effect of determinations - summary of legislation
- 8.6.3 Date of effect of favourable determinations (not involving working credit or student income bank)
- 8.6.4 Date of effect of adverse determinations & automatic cancellations & variations (not involving working credit or student income bank)
- 8.6.4.20 Automatic cancellations & variations
- 3.6.4.140 Notification & recipient obligations for CP
- 4.2.5 CP income & assets tests
- 8.1.3.10 Provision of information
- 8.6.4.20 Automatic cancellations & variations
- 3.1.3 Notification & recipient obligations
- 3.10.4.20 Notification period for bereavement events - 28 days
- 3.10.4.40 Secretary can extend notification period - 28 days
- 3.10.5.10 General date of effect rules
- 3.1.5.25 Bereavement payment provisions for single pensioners
- 4.13.1.30 Effect of compensation on compensation affected payments
- 8.1.3.10 Provision of information